Virpus Node ovzdorsey is down

Portal Home > Knowledgebase > Industry Announcements > Web Hosting Main Forums > Providers and Network Outages and Updates > Virpus Node ovzdorsey is down

Posted by Gnate3, 01-27-2011, 01:32 AM
My VPS in Virpus Node ovzdorsey went down 1 and half hours ago. I got a ticket from the support after 30 minutes telling that they are rebooting the server and it'll be up. But still after 1 hour the VPS id still down. No response from the support.

Anyone having the same issue? Can this be a data loss also like last time?
Posted by Gnate3, 01-27-2011, 02:57 AM
After 3 hours VPS is still down and no response from the support!
Posted by Gnate3, 01-27-2011, 03:58 AM
After 4 hours of downtime, this is their reply!

"Hello,

We will update you.

Warm Regards,

Support Engineering Group
Virpus Networks, Inc. "
Posted by windywinter, 01-27-2011, 09:05 AM
Did you try boot your vps via the panel?
I guess their support group is outsourced and cannot handle technical issues. So while their technicians are busy recovering the last outage, response speed for new outages drops to the bottom.
Posted by Gnate3, 01-27-2011, 09:53 AM

Quote:

Originally Posted by windywinter

Did you try boot your vps via the panel?
I guess their support group is outsourced and cannot handle technical issues. So while their technicians are busy recovering the last outage, response speed for new outages drops to the bottom.

It's not even possible to reboot the VPS from SolusVM. Tried several times. But it's not working.
Posted by ThatVPSGuy, 01-27-2011, 11:30 PM
In case you didn't see: virpus.com/forum/showthread.php?t=168&page=2

"ovz-dorsey also appears to be an effected node, although data is intact. We are moving all VM's off this node."

I don't know how a node becomes effected from a security breach that is almost a week old. This worries me.
Posted by windywinter, 01-27-2011, 11:34 PM
WTF! I'm wondering if they actually fixed the security breach or just lied to us.