Virpus Node ovzcancer issue - Offline/Down - Knowledgebase

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Virpus Node ovzcancer issue - Offline/Down

Posted by Gnate3, 02-14-2011, 10:04 AM
Hello,

I'm unable access/boot my VPS in Virpus Node ovzcancer for more than an hour now. Anybody experiencing the same issue?

No favorable response from the Virpus SUPPORT as expected!
Posted by onasre, 02-14-2011, 11:08 AM
am not on this Node , but its Sad to see Virpus Going Down Heal day by day .. i was givin 2 months free but i asked for Cancelation anyway . i been with them for over than year..but now i moved to another Provider .. they need to do something about Data lost , Supporting Staff
Posted by heartbeat348, 02-14-2011, 12:45 PM
Mine has been down over three hours now. No response to support requests or escalations
Posted by checkfire, 02-19-2011, 09:09 PM
Looks like its ovzyork turn now.
Posted by MBS Web Host, 02-22-2011, 01:56 PM
I signed up with virpus a while back to find out that they had an unacceptable amount of downtime never set up my server did not respond to request for cancellation, offered a 50% refund uhm no I wanted the full refund services were never rendered then today they sent me a threating email trying to collect $50.00 because I charged them back they are a excuse my language a real bad host to deal with.
Posted by heartbeat348, 03-01-2011, 09:46 AM
getting thoroughly sick of this. See stats for last week alone!!

Day Mon Tue Wed Thu Fri Sat Sun Weekly
Total
Date 02/21 02/22 02/23 02/24 02/25 02/26 02/27
Outages 0 0 0 0 1 1 0 2
Time on error 00:00 00:00 00:00 00:00 07:34 00:38 00:00 08:12
% Uptime 100.0 100.0 100.0 100.0 68.43 97.35 100.0 95.11
Connect time 0.11 0.11 0.11 0.11 0.02 0.13 0.15 0.10
Outages- number of times we were unable to access this URL
Time on Error- the total time this URL was not available (hr:min)
% Uptime- the percentage this URL was available for the day
Connect Time- the average time in seconds to connect to this URL
Posted by MBS Web Host, 03-01-2011, 10:13 AM
its a going theme over there. They charged my cc $50 bucks because they claimed I violated their tos by charging them back. Shady business virpus runs there. Reason I charged them back was they never set my vps up as ordered and told me that I was not important enough being a new client as the original clients were and then insulted me by offering a 50% refund. Needless to say I am not at all happy with those clowns. They are getting another charge back soon because of the unauthorized charge of 50 bucks to my credit card. Good luck to virpus.

Thanks
Brandon Holcomb
Posted by heartbeat348, 04-17-2011, 07:52 AM
I would like to know if Ken or any of his asociates would expect to wait so long to get served in a restaurant or bar? My node has been down for over two hours now. the response to my initial ticket

Hello,

We have received your request and will update you soon on this.

Thanks

Warm Regards,

Support Engineering Group
Virpus Networks, Inc.

You have my money where is my service?? Surely you can't hide all your inadequancies in the small print for T&Cs. Is this an act of God? Has a tsunami hit Kansas? Or is it just that you can't be bothered to have helpful and knowledgeable staff on call 24 hours a day to service your customers?
Posted by chasebug, 04-19-2011, 01:27 AM

Quote:

Originally Posted by rackedhost

its a going theme over there. They charged my cc $50 bucks because they claimed I violated their tos by charging them back. Shady business virpus runs there. Reason I charged them back was they never set my vps up as ordered and told me that I was not important enough being a new client as the original clients were and then insulted me by offering a 50% refund. Needless to say I am not at all happy with those clowns. They are getting another charge back soon because of the unauthorized charge of 50 bucks to my credit card. Good luck to virpus.

Thanks
Brandon Holcomb

Did they really charge you $50 for the chargeback? What happen if you chargeback the chargeback fee? They charge you $100 for 2x chargeback?
Posted by ramnet, 04-19-2011, 03:48 AM
Quote:

Originally Posted by chasebug

Did they really charge you $50 for the chargeback? What happen if you chargeback the chargeback fee? They charge you $100 for 2x chargeback?

I'd assume they'd just send it to collections.....

---------

We're having network issues with our co-located gear in Kansas City as well these last few hours this morning - looks to be a larger issue with the datacenter, WholeSaleInternet.
Code:
We are currently looking into possible issues, I will keep you updated.

-- 
Best Regards,
AJ Whitehead
Wholesale Internet Support
Posted by quantumphysics, 04-19-2011, 05:03 PM

Quote:

Originally Posted by chasebug

Did they really charge you $50 for the chargeback? What happen if you chargeback the chargeback fee? They charge you $100 for 2x chargeback?

I'm pretty sure that hitting a CC that just chargebacked for a chargeback fee is against most merchant agreements