Poundhost down

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Posted by twhiting9275, 03-17-2011, 06:22 AM
Can't seem to get there, or any servers through them. Anyone else?
Code:
[Load: 0.30] [Time: 06:19:40]
[root@sithne ~]: traceroute poundhost.com
traceroute to poundhost.com (217.112.88.61), 30 hops max, 40 byte packets
 1 hidden (hidden)  0.495 ms  0.595 ms  0.639 ms
 2  cr1.iad1.inforelay.net (66.231.176.53)  2.575 ms  2.719 ms  2.837 ms
 3  xe-3-0-7.ar2.iad1.us.nlayer.net (69.31.30.229)  2.889 ms  3.004 ms  3.120 ms
 4  as2914.xe-4-0-6.ar2.iad1.us.nlayer.net (69.31.31.177)  3.045 ms  3.224 ms  3.275 ms
 5  ae-4.r20.asbnva02.us.bb.gin.ntt.net (129.250.3.10)  2.880 ms  3.120 ms  2.659 ms
 6  ae-6.r23.nycmny01.us.bb.gin.ntt.net (129.250.2.8)  8.050 ms  8.758 ms  8.044 ms
 7  ae-0.r22.nycmny01.us.bb.gin.ntt.net (129.250.3.72)  40.524 ms  37.895 ms  38.580 ms
 8  as-1.r22.londen03.uk.bb.gin.ntt.net (129.250.3.255)  80.515 ms  77.153 ms  77.297 ms
 9  po-2.r00.londen03.uk.bb.gin.ntt.net (129.250.2.78)  76.307 ms  76.478 ms  75.863 ms
10  xe-2-1.the-7600.ip4.as29550.net (83.231.148.19)  77.972 ms  81.925 ms  78.454 ms
11  vl667.hex-7600.as29550.net (92.48.95.9)  78.093 ms  82.013 ms  78.874 ms
12  * * *
13  * * *
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[Load: 0.30] [Time: 06:20:16]
[root@sithne ~]:
Posted by deutschland, 03-17-2011, 06:25 AM
Correct.
I have five servers from them , and four server is down !!!
Posted by UK Servers, 03-17-2011, 06:28 AM
I belive there is a power outage affecting their BlueSquare II hosting facility.
Posted by Dan-CKS, 03-17-2011, 06:28 AM
Same here

Tracing route to poundhost.com [217.112.88.61]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms DD-WRT [192.168.7.1]
2 7 ms 7 ms 7 ms 10.5.148.1
3 11 ms 6 ms 7 ms live-geam-1a-ge914.network.virginmedia.net [81.9
7.114.165]
4 12 ms 10 ms 9 ms know-core-1a-pc111.network.virginmedia.net [81.9
7.112.81]
5 11 ms 11 ms 9 ms leed-bb-1a-ae1-0.network.virginmedia.net [195.18
2.178.145]
6 13 ms 13 ms 13 ms nrth-bb-1b-as2-0.network.virginmedia.net [62.253
.185.101]
7 17 ms 15 ms 13 ms nrth-tmr-2-ae6-0.network.virginmedia.net [213.10
5.159.34]
8 16 ms 14 ms 17 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
9 15 ms 19 ms 15 ms the-linx.as29550.net [195.66.224.223]
10 16 ms 16 ms 16 ms vl667.hex-7600.as29550.net [92.48.95.9]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20
Posted by Kedstar, 03-17-2011, 06:29 AM
I just lost all connectivity to my dedi at Poundhost, their phoneline is busy and their support portal is down.

Does anyone know if the are having some major issues?
Posted by Junkfriend, 03-17-2011, 06:29 AM
all our servers are down as well
Posted by deutschland, 03-17-2011, 06:29 AM
Humm I dont know ,
I need Poundhost Phone number,
do you have that "uk servers" ?
Posted by yello, 03-17-2011, 06:30 AM
yes they have, i am waiting...
Posted by Toby H, 03-17-2011, 06:31 AM
Power Issues in Blue Sqauare 2 and 3 — 2011-03-17 10:13
Dear Customer,

We are currently experiencing some power issues in Blue Square 2 and 3, as such we are currently working with the Data Centre in order to resolve power issues.

Updates are posted at http://www.ph-status.com/
Posted by UK Servers, 03-17-2011, 06:32 AM
http://www.ph-status.com/
Posted by Dan-CKS, 03-17-2011, 06:34 AM
Dont they have UPS.....
Posted by ManuelT, 03-17-2011, 06:40 AM
From what I understand it's a UPS issue that is the problem.
Posted by yello, 03-17-2011, 06:42 AM
The previous message one week ago says "Please be aware that BlueSquare will be carrying out maintenance and testing of their redundant power ATS equipment in both BlueSquare House and BlueSquare 2 & 3."

I suppose this system was not so ...redundant!
Posted by Karl_CLOOK, 03-17-2011, 06:42 AM
Seem's were back up now.
Posted by Kedstar, 03-17-2011, 06:45 AM
Just read this on another forum:

"Fire brigade is in attendance - there has been an explosion with a BS3 UPS from what i've heard."

Posted by UK Servers, 03-17-2011, 06:47 AM
Looks like power has now been restored.
Posted by Toby H, 03-17-2011, 06:47 AM
Kedstar, where'd you hear there had been an explosion in the UPS system? I've not seen that anywhere
Posted by yello, 03-17-2011, 06:48 AM
some of my servers are currently up but others down
Posted by twhiting9275, 03-17-2011, 06:49 AM

Quote:

Originally Posted by UK Servers

Looks like power has now been restored.

To some, maybe, but not all. Their main server is still down.
Posted by Apoc, 03-17-2011, 06:51 AM
Guys this is the wrong forum for an outage discussion. There's already a topic in the right forum: http://www.webhostingtalk.com/showthread.php?t=1031970
Posted by Kedstar, 03-17-2011, 06:58 AM
Apologies - I did look for a relevent forum, I didn't expected to be buried under Advertising...

Will continue the convo there (maybe the mods can merge the threads?)
Posted by freethought, 03-17-2011, 07:05 AM
The fire alarm in the BlueSquare 2/3 UPS room has been activated and the fire brigade are in attendance. BlueSquare 1 (BlueSquare House) is not affected.
Posted by Vlada, 03-17-2011, 07:11 AM
Power issues at Bluesquare 2+3 DCs - updates at http://ph-status.com/. Apologies, we're working with DC guys to get things back up ASAP.
Posted by CraigMesser, 03-17-2011, 07:25 AM
Looks like the pound host status site is being hammered!
Posted by freethought, 03-17-2011, 07:30 AM
BlueSquare 2/3 are back but are running on raw generator power due to the failure of multiple UPS units, which triggered the fire alarm and required the building to be evacuated until the fire brigade arrived.

When the fire alarm was activated, power was automatically cut.

If you aren't back online yet, give it time. The BlueSquare techs will currently be running around turning everything back on!
Posted by HostXNow, 03-17-2011, 07:37 AM
Pingdom is reporting downtime as 1 hour, 10 minutes.

All seems to be good now though.
Posted by yello, 03-17-2011, 07:40 AM
Yes but running with generators means that system will be again down in a few hour.
Posted by CraigMesser, 03-17-2011, 07:43 AM
Yello, no it doesn't bluesquare will have priority fuelling contracts which will keep them running indefinately. This is a UPS problem from what people have said on here.
Posted by Kedstar, 03-17-2011, 07:56 AM
My node is back online too thank god.

1 hour 10 minutes isn't a bad recovering time for a total power outage really..
Posted by Vlada, 03-17-2011, 10:01 AM
At 10:21 today, there was a Power Issue in BlueSquare 2 and 3 Data Centre. This issue was resolved just after 11:00am and all staff are working towards bringing customer servers back online, this is a slow process as we need to ensure we do not trip the power feeds.

Updates were posted online at http://www.ph-status.com

If your server is not back online in the next hour, please raise a support ticket through the support portal.

We apologise for any inconvenience this may have caused.
Posted by UKDirectHost, 03-17-2011, 03:28 PM
Nice recovery time I must say. Well done!