Hetzner.de Down ?

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Posted by Taweem - Adam, 04-26-2011, 02:15 PM
Am I the only one having problems with accessing www.hetzner.de and problems with my vServer going down for the 3rd time today ?

I get this while trying to view my vServer info:
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Posted by relichost, 04-26-2011, 03:05 PM
I can see the page ok. Have you raised a support ticket with them ?

Be sure to send them instructions on how to re create the issue.
Posted by Taweem - Adam, 04-26-2011, 05:23 PM
I did, the vServer came back online about an hour ago along with their site, I had ping monitoring information though that it was down for few hours today. Waiting for their reply.
Posted by wartungsfenster, 04-26-2011, 06:52 PM

Quote:

Originally Posted by Leriss

Am I the only one having problems with accessing www.hetzner.de and problems with my vServer going down for the 3rd time today ?

I get this while trying to view my vServer info:
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

My server (dedicated) there was available OK for the whole day, but I noticed they had a 1-2 min outage yesterday. The have different datacenters, seems your vServer is closer to their core / website

hetzner_ping.png

edit: the ping latency spikes are probably only related to my server - I am setting up bacula and backuped multiple VMs without QoS / traffic shaping.
Posted by Taweem - Adam, 04-27-2011, 04:58 AM
I've got a reply from one of their Support Tech's:

Quote:

"Hello,

we had some trouble on this physical node. Your server is reachable again.

Best Regards
Ronny Garde
Hetzner Online AG
Stuttgarter Str. 1
91710 Gunzenhausen / Germany
Tel: +49 (9831) 61 00 6-1
Fax: +49 (9831) 61 00 6-2
http://www.hetzner.de
"

Seems like it's all fine now.