Semoweb down?

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Posted by tihhc, 06-09-2011, 04:52 AM
No ticket reply and no phone answering.

Do you face the problem?
Posted by tihhc, 06-09-2011, 05:16 AM
More than 2 hours now...
Posted by tihhc, 06-09-2011, 07:13 AM
One more server is down as well.
Posted by rds100, 06-09-2011, 07:30 AM
Their website (www.semoweb.com) opens just fine for me.
Posted by cptechie, 06-09-2011, 07:34 AM
Hello,

Yes, website is UP for me too. It may be hosted in another server / network .
Posted by tihhc, 06-09-2011, 08:48 AM
They do not have only one server. Now the servers are up now.
Posted by Dustin Cisneros, 06-09-2011, 11:55 PM

Quote:

Originally Posted by chhit

No ticket reply and no phone answering.

Do you face the problem?

Hello,

Which ticket did you have open with us for 2 hrs.

I would love to look at this.
Posted by tihhc, 06-10-2011, 02:09 AM
It is #993417
Posted by Dustin Cisneros, 06-10-2011, 02:14 AM

Quote:

Originally Posted by chhit

It is #993417

Hello,

I can confirm that the response time was 2 hrs. I will speak to the techs that were on shift.

We usually respond within minutes and I'm sure you are aware of that excuse our oversight.