Enotch down

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Posted by Moosehunter, 10-09-2011, 10:29 PM
Is anybody else with Enotch experiencing downtime right now? My VPS went down almost 12 hours ago and won't boot from the control panel. I also haven't gotten a response from a ticket that I submitted about 10 hours ago.
Posted by arthurleung, 10-11-2011, 05:52 AM
Same here...
Posted by Moosehunter, 10-11-2011, 03:46 PM
Over 50 hours later and still no response.
Posted by zanderion, 10-13-2011, 10:37 PM
Same here.
No response on ticket for maybe 48 hours now.
Unable to log into to VPS CP now... says:
Unauthorized Access Attempt

What's with enotch's stability these days?
Are they truly doing down now?

Guess it's time to find a replacement host.
Posted by adhost, 10-14-2011, 04:58 AM
The same situation. My VPS is down the last several days. No response for a ticket.
Posted by ghormann, 10-14-2011, 03:36 PM
Mine went down 10 hours ago. No response to ticket yet.
Posted by ghormann, 10-14-2011, 05:17 PM
Nobody answers the 24x7 line either. 1-800-871-3764

Luckily,
Posted by zanderion, 10-15-2011, 01:53 AM
Going down in a staggered fashion.
Sounds like they're never coming back up.
Posted by PremiumVM, 10-15-2011, 04:10 AM
Is there anything posted here:
https://my.enotch.com/networkissues.php

Regards
Posted by ghormann, 10-15-2011, 08:04 AM
No, no announcements.
Posted by zanderion, 10-16-2011, 01:17 AM
You know... Enotch ran a few ads in July-Sept. (even in the dedi section which looks to be a first)
Then has not logged back on since then.

If they don't come back up at all... then the whole thing smells mighty fishy.
Posted by htb, 10-17-2011, 02:07 AM
Let me see if I can email him i have a one server with him with no problem
Posted by ghormann, 10-17-2011, 08:03 AM
Thanks for your assistance.
Posted by PremiumVM, 10-17-2011, 12:24 PM
Is it back up yet? If not, looks like you need to move to a new provider
Posted by ghormann, 10-17-2011, 01:24 PM
Mine is still down. I had moved all of the critical services months ago, but was still using it as a backup DNS server and SVN repository for my team. Everything has been moved to other providers now, but I hate loosing a resource that was paid up though February. :-(
Posted by zanderion, 10-18-2011, 12:39 AM
Dispute on Paypal if you paid up till Feb.
This is ridiculous. No response whatsoever.
Posted by htb, 10-18-2011, 12:42 AM
Give him time enotch will email you
Posted by Violent Injection, 10-18-2011, 06:14 AM
http://www.webhostingtalk.com/showthread.php?t=1072137

Figured everyone would have ran then guess not.
Posted by ghormann, 10-18-2011, 08:45 AM
To my surprise, my VPS has just been restored. (Tickets have not been updated, but the VPS is up.)
Posted by zanderion, 10-18-2011, 09:53 AM
I was barely affected that round.
Maybe I was lucky then.
So hung around long enough to experience it myself.

Quote:

Originally Posted by violentcrimes

http://www.webhostingtalk.com/showthread.php?t=1072137

Figured everyone would have ran then guess not.

Posted by zanderion, 10-18-2011, 09:55 AM

Quote:

Originally Posted by htb

Give him time enotch will email you

Seriously? 5-6 days isn't enough time?

Looks like my VPS came back to life as well.
It's been up for under 2 hours.
Not sure I'm going to renew though...
Posted by Moosehunter, 10-18-2011, 11:53 AM
Mine's still down and won't boot.
Posted by Moosehunter, 10-19-2011, 05:48 PM
My VPS has been out for over 10 days and I still haven't gotten any response from Enotch. I don't know how the heck they keep customers with the extremely crappy quality of their support.
Posted by ghormann, 10-19-2011, 06:50 PM
They don't. :-) Service has gone *way* down hill in the last 6 months. I won't be renewing.
Posted by MrRadic, 10-20-2011, 12:32 AM
Take backups!
Posted by Moosehunter, 10-20-2011, 01:33 AM
I don't think anyone's complaining about not having backups (As far as I know). I'm complaint because I've been paying for my service annually for the past few years and suddenly they decide to crap out on me. They used to be really good, but I guess it's time to look for a new host.
Posted by arthurleung, 10-22-2011, 04:50 AM
Still nothing. I guess everyone going for paypal refund now?
Posted by zanderion, 10-22-2011, 09:38 AM
Just got an invoice from them. LOL.
And my VPS is down again btw.
Posted by Moosehunter, 10-23-2011, 07:45 PM
VPS has now been down for over two weeks without any response from them.
Posted by hoster1221, 10-24-2011, 07:23 PM
I moved away all my servers to a different provider - opened a ticket to cancel the service and did not get a response - the service (or lack of) is so bad - you can't even cancel!