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Ubiquity Dallas - Offline

Posted by Patrick, 11-17-2011, 10:46 PM
Anyone else down at the moment? The network went down about an hour ago and it looks like the routes are no longer being advertised? We haven't been able to get any updated information in a while...
Posted by blahrus, 11-17-2011, 10:48 PM
Patrick,

What's your ticket ID?

Clint
Posted by zomgmike, 11-17-2011, 10:49 PM
We're aware that it's down and we'll provide more information as soon as we have more information to provide.

As always, a complete RFO will be posted to http://support.ubiquityhosting.com/ once the dust has settled.

Thank you for your patience.
Posted by Patrick, 11-17-2011, 11:24 PM
Thanks guys, network looks to be back up.

Since I have your attention, I should mention that submitting a ticket with your portal always gives me "LiteSpeed HTTP Error 503 - Service unavailable" errors. It did it last month and it did it today, just thought I would bring that to your attention.
Posted by zomgmike, 11-17-2011, 11:30 PM
I submit test tickets regularly and it's never happened to me, but if you submit a ticket with any relevant information specific to your case we can take a look at it. Make sure to include information like your browser version just in case our techs need it.
Posted by MattS, 11-17-2011, 11:31 PM

Quote:

Originally Posted by Patrick

Thanks guys, network looks to be back up.

Since I have your attention, I should mention that submitting a ticket with your portal always gives me "LiteSpeed HTTP Error 503 - Service unavailable" errors. It did it last month and it did it today, just thought I would bring that to your attention.

Ditto on my end - same thing happening here.
Posted by Patrick, 11-17-2011, 11:34 PM

Quote:

Originally Posted by MattS

Ditto on my end - same thing happening here.

What browser are you using? I'm using Chrome. It does it on every ticket, but the ticket still gets sent. Very weird...
Posted by MattS, 11-17-2011, 11:35 PM

Quote:

Originally Posted by Patrick

What browser are you using? I'm using Chrome. It does it on every ticket, but the ticket still gets sent. Very weird...

I'm using Firefox 8 and yeah the ticket gets sent, happened a few times before I think.