NORDIC VPS DOWN

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Posted by gh_b, 11-22-2011, 07:55 AM
Hi,

I want to know, and I question those of NORDICVPS (if you see your topic please answer).And just not recover, that's the situation?
Posted by luigidi, 11-22-2011, 11:46 AM
According to Hetzner, DE [their DC]:

*****
according to our Log the Server is blocked, because of no payment.
*****
Posted by gh_b, 11-22-2011, 12:16 PM
no payment????

all nordic vps is down
Posted by wowbestservers, 11-22-2011, 10:09 PM

Quote:

according to our Log the Server is blocked, because of no payment.

too bad for nordicvps.com .
i have a vps with them.good thing this is just a test vps. hmm with the event now, i am very much convinced not to trust anymore this nordicvps.com
Posted by gh_b, 11-23-2011, 06:03 AM
and now what happens, they are going to pay or everything I had was lost?
Posted by daniol, 11-23-2011, 07:09 AM
I am an user affected by nordicVPS outage

It seems Hetzner has block all nordicvps traffic:

C:\Users\Dani>tracert 88.198.219.78

Tracing route to static.88-198-219-78.clients.your-server.de [88.198.219.78]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 32 ms 32 ms 32 ms 10.5.128.1
3 32 ms 32 ms 32 ms 209.Red-80-58-123.staticIP.rima-tde.net [80.58.123.209]
4 33 ms 33 ms 33 ms et3-0-0-0-GRTBCNTB1.red.telefonica-wholesale.net.103.142.94.in-addr.arpa [94.142.103.177]
5 55 ms 69 ms 70 ms So3-0-0-0-grtlontl3.red.telefonica-wholesale.net [84.16.12.130]
6 83 ms 81 ms 91 ms Xe1-1-3-0-grtfraix4.red.telefonica-wholesale.net [84.16.14.125]
7 76 ms 78 ms 70 ms 134.222.249.65
8 70 ms 75 ms 81 ms 134.222.249.65
9 80 ms 69 ms 73 ms nbg-s1-rou-1001.DE.eurorings.net [134.222.225.26]
10 69 ms 63 ms 67 ms kpn-gw.hetzner.de [134.222.107.21]
11 * * 74 ms kpn-gw.hetzner.de [134.222.107.21]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
Posted by khucthuydu, 11-23-2011, 08:31 AM
lol ... my data ?!
Everything down, http://www.nordicvps.com/ SCAM ?????????
Posted by zonex, 11-23-2011, 10:18 AM
I have pay for 1 Year
And my data is lost?
Posted by clangm, 11-23-2011, 11:22 AM
Hello,

My server is down (88.198.219.101)

Support for nordicvps and control panel is down too

I had paid services for one year.
I need to recover information.

Anyone know what happens ?

Thanks
Posted by clangm, 11-23-2011, 11:29 AM
Hello, I read this in twitter :

twitter nordicvps write :

nordicvps NordicVPS.co? #nordicvps : We are currently experiencing problems in Germany.
Posted by poziomka, 11-23-2011, 05:28 PM
Wow! Problems? Not paid could result in problems ...

Does not look good.
Posted by BurtonC, 11-24-2011, 04:54 AM
Will the dc allow acces for 24 hours so we can recover our data?
Posted by Chris211k, 11-24-2011, 05:19 AM

Quote:

Originally Posted by khucthuydu

lol ... my data ?!
Everything down, http://www.nordicvps.com/ SCAM ?????????

I would give them a little more time, before accusing them of being a scam. I would reccomend checking the twitter daily, to see if they post any updates through it.
Posted by PooKer, 11-24-2011, 07:33 AM
New post on Twitter:

#nordicvps : All services are restored. Please back up all important data.

Personally I'd already setup what I needed else where....
Posted by poziomka, 11-24-2011, 07:37 AM
Double WOW!

Do we need to understand this "copy all your important data from there before next outage" or "really sorry that we caused a lot of trouble and this will never happen again?".

Also got a new server from Linode but not yet up there.
Posted by Jesse-LD, 11-24-2011, 08:05 AM
Hetzner should never of revealed that information to anybody apart from the company owner over at nordicvps. Nor should you ask Hetzner about problems with nordicvps.
Posted by PooKer, 11-24-2011, 08:15 AM
Cant really blame Hetzner. But then that could just be a static reply. Nordic could always tell everyone why the whole network was stopped.
my VPS has an uptime of 32 days so its not a hardware issue
Posted by jack00111, 11-29-2011, 07:54 AM
I would provide them with a little a longer period, before blaming them of being a con. I would reccomend examining the tweets day-to-day, to see if they publish any improvements through it.
Posted by gh_b, 11-29-2011, 11:31 AM
ohhhh up and down .... no apolgies for this

Look at this post :
nordicvps NordicVPS.com
GM Defends Chevy Volt Following Post-Crash Fires | Autopia | Wired.com wired.com/autopia/2011/1
10 minuti fa(10 minuts ago)
Posted by BurtonC, 11-29-2011, 02:33 PM

Quote:

Originally Posted by gh_b

ohhhh up and down .... no apolgies for this

Look at this post :
nordicvps NordicVPS.com
GM Defends Chevy Volt Following Post-Crash Fires | Autopia | Wired.com wired.com/autopia/2011/1
10 minuti fa(10 minuts ago)

There twitter feed is mostly automated.

I have a feeling they may end up going under, website is down and no response to support tickets, posts on here or twitter messages, it's like they dropped off the face of the planet.
Posted by bh-host, 11-29-2011, 03:31 PM

Quote:

Originally Posted by BurtonC

There twitter feed is mostly automated.

I have a feeling they may end up going under, website is down and no response to support tickets, posts on here or twitter messages, it's like they dropped off the face of the planet.

yes i'm paid 2 server now 21 days no working no answer tickets and no answer twitter
Posted by speedserver, 11-29-2011, 04:39 PM
when i signed up the service was fine
but last months many downtimes
for sure i will not renew with them
Posted by nixcom, 11-30-2011, 01:49 AM
They should post a thread regarding what's really happening...
Posted by gh_b, 11-30-2011, 05:42 AM
the last news:

Nordic vps up!!!

but my VPS is still not work, i access to control panel and the vps is offline

SURPRISE!!! i press Boot and is still down don't work

NICE ONE NORDICVPS
Posted by BurtonC, 11-30-2011, 05:50 AM
my VPS was up and working for about 2 days but has now done exactly the same, nordicvps.com/vpsmgr.com is up but my VPS wont boot, another support ticket logged.

also noticed they have done a price increase on there website.

getting a bit tired of this
Posted by gh_b, 11-30-2011, 06:04 AM
i submit a ticket and say:
if not resolve or not answer i wrote by the legal way for disservice...and puff it's on

i think it's legale word it's magic or simply i'm lucky
Posted by daniol, 11-30-2011, 06:06 AM
This is why they asked for take backups:

https://twitter.com/#!/nordicvps/sta...403584/photo/1
Posted by gh_b, 11-30-2011, 06:26 AM
ok.... if someone not have twitter how discover this, i think they must do a newsletter for this problem...
Posted by speedserver, 11-30-2011, 07:33 AM

Quote:

Originally Posted by gh_b

ok.... if someone not have twitter how discover this, i think they must do a newsletter for this problem...

or an email to victoria node owners
Posted by djpolo, 12-20-2011, 04:16 PM
My VPS has been down since the 6th. Opened several tickets, not even the courtesy of replying back.

Been asking for reverse DNS setup for well over 6 months, still haven't got that.

For the last several months, I experience atleast 5+ days of downtime EACH MONTH!

This is by far the most horrible service I have ever used.

Now this time it tops the cake, Down for almost 3 Weeks.. With Not Even A REPLY BACKKKK!!! WTF

I am filing disputes on all of my payments made to Nordic, And I urge everyone with the same problems as me to do the same thing.
Posted by poziomka, 01-24-2012, 02:44 PM
Oh no. Not again?

Anyone else experiencing downtime?

No connection to www.nordicvps.com...
Posted by ezbnc, 01-24-2012, 03:24 PM
There website is down for me so looks like something is going on again.
Posted by speedserver, 01-24-2012, 03:31 PM
their website is down for me too
happy i switched to other companys
Posted by DeltaAnime, 01-24-2012, 03:37 PM

Quote:

Originally Posted by ezbnc

There website is down for me so looks like something is going on again.

I don't think anything is 'going on again', I think they're just done finally.

Call/email/livechat egihosting and maybe they can try to get ahold of the owner?

Francisco
Posted by turbovps, 01-24-2012, 04:03 PM
Maybe maintenance / dns failure etc.
Posted by daniol, 01-24-2012, 06:32 PM
I confirm the failure again.

It's a nordic or a hetzner problem?

I see some problems noticed on hetzner-status.de

As always, no answer and no information from NordicVPS (Hugoblue)

"Happy New Year!! May 2012 be a prosperous year for everyone!"
https://twitter.com/#!/nordicvps/sta...07161598427136
Posted by Vulsion, 01-25-2012, 04:47 AM
Down here in Canada as well.
Posted by daniol, 01-25-2012, 05:21 AM
Vulsion, are you hosted in Hetzner datacenter node?
Posted by gh_b, 01-25-2012, 05:48 AM
is down AGAIN!!!
Posted by Vulsion, 01-25-2012, 12:33 PM

Quote:

Originally Posted by daniol

Vulsion, are you hosted in Hetzner datacenter node?

Not at all. All of our servers are in Continuum in Chicago. And we have not had any downtime.

I was referring that their site was down for me.
Posted by Echizen, 01-25-2012, 03:15 PM
downorisitjustme.com said "Yes, you are right nordicvps.com appears to be Offline!"

Posted by skullbox, 01-25-2012, 03:26 PM
I'm guessing Nordic is about bankrupt. The owner, or one of the owers moved to the US for a while to start a backup divison for Nordic. My friend was the only employee for a about 6 months and was finally laid off when they closed up shop about a year ago.

I'm sure nothing is different with the VPS division. Customers jumping ship left and right. Get out now!
Posted by daniol, 01-26-2012, 10:18 AM
3rd day, NordicVPS still not showing life signals.
Posted by daniol, 01-26-2012, 10:38 AM
I mailed Hetzner and this is the answer, may be the bankrupt hypothesis true?

Quote:

Hello,

there is no problem in our data centers. Perhaps you should contact our accounting
department.

Best regards

**** *** *** ****************

Hetzner Online AG
Grünberger Straße 27
90475 Nürnberg
Tel: +49 911 234 226927
Fax: +49 9831 61 00 62
serversupport@hetzner.de
http://www.hetzner.de

Posted by Flapadar, 01-26-2012, 11:11 AM
Hetzner very rarely have networking issues; so it is a nordicvps issue.
Posted by gh_b, 01-27-2012, 07:22 AM
Finally after 48h of silence one answer on twitter

Dear valued customer, Sorry, We are having some technical difficulties at the moment. We are trying to solve it ASAP. ETA: N/A

ETA:N/A
Posted by daniol, 01-27-2012, 07:33 AM
Not 48 hours, now it's 96 hours.

At least, he is alive.

He should publish it in the first minute of downtime.

Let's hope service can be restored soon (not in N/A time), at least for logging in and backup most recent files.

Circumstances like this show us how important is backing up our servers every day.
Posted by B2Bexpert, 01-30-2012, 04:44 AM
I have pay for 1 Year
But not output result..

<<signature to be set up in your profile>>
Posted by jenok, 01-30-2012, 04:53 AM

Quote:

Originally Posted by B2Bexpert

I have pay for 1 Year
But not output result..

output result ?
Posted by Spirit, 01-30-2012, 05:51 AM
You should read older NordicVPS reviews where downtime varies between 3 weeks to 3 months (yes, you're reading it right - yearly prepaid customers had 3 months of downtime before sean restored service back).
I have no idea how he catch more victims after so many downtimes, screw-ups, reviews, warnings. This NordicVPS guy Sean (if that's his real name anyway) is notorious liar and I would imagine that people use some brains before they order service...
Posted by gmaister22, 01-30-2012, 07:31 AM
LoL

They are down for not paying the servers? Lol fail
Posted by jenok, 01-30-2012, 08:07 AM

Quote:

Originally Posted by Spirit

... I would imagine that people use some brains before they order service...

They are absolutely use their brain and calculate and expect too much from low budget offer
Posted by shockbbs, 02-04-2012, 11:59 AM
nordicvps is still down.
anyone knows what is wrong?
are they just gone off the business?
Posted by deman, 02-05-2012, 03:46 AM
from tweeter :

"#nordicvps Dear valued customer, Sorry, We are having some technical difficulties at the moment. We are trying to solve it ASAP. ETA: N/A"
Posted by daniol, 02-05-2012, 06:37 AM
That message is from January 27, 10 days ago.

I think we can consider this provider completely dead.
Posted by iTom, 02-05-2012, 07:20 AM
Looks like a lack of financial planning on their part, another host gone in the wind...
Posted by minhmeo, 02-05-2012, 09:24 AM
Nordic dead
Posted by Bernardoo, 02-05-2012, 11:52 PM
It surprises me how anyone still used them after their long history with their 15$/y plans...
Posted by jenok, 02-06-2012, 12:48 AM

Quote:

Originally Posted by Bernardoo

It surprises me how anyone still used them after their long history with their 15$/y plans...

people stuck with cheap price in their mind
Posted by deman, 02-06-2012, 12:34 PM
NordicVps online again
Posted by Bernardoo, 02-06-2012, 01:03 PM
By this time they should have said something to their costumers, they still didn't justify this days of downtime other then "technical problems with ETA:N/A"
Posted by Spirit, 02-06-2012, 11:54 PM
They are finished.

Quote:

IF YOU HAVE AN ACTIVE VPS -> PLEASE MAKE BACKUP OF ALL YOUR IMPORTANT DATA!!

If your VPS is not active => terminated, we can not recover any data!

If your VPS is locked or suspdend, submit a ticket with subject that shows your VPS type: XEN or OpenVZ and provide your VPS IP and Username.

We will unlock any suspended servers.

Locked servers may not be recoverable (Locked as due to expired licenses : Windows 2008 Server)

Best regards

Posted by Bernardoo, 02-06-2012, 11:56 PM

Quote:

Originally Posted by Spirit

They are finished.

They aren't even saying they will close down? They still sell and still have sales up another host ending up like hostrail?
Posted by DeltaAnime, 02-08-2012, 04:42 AM

Quote:

Originally Posted by Bernardoo

They aren't even saying they will close down? They still sell and still have sales up another host ending up like hostrail?

http://nordicvps.com/portal/announcements.php?id=10

RUN!
Posted by daniol, 02-08-2012, 05:26 AM
What about our money (yearly plans)?
Posted by DomainMiner, 02-08-2012, 08:57 AM

Quote:

Originally Posted by daniol

What about our money (yearly plans)?

Try taking it up with your cc company, if you used cc, before it's too late.
Posted by Kurikami, 02-08-2012, 09:04 AM

Quote:

Originally Posted by daniol

What about our money (yearly plans)?

What money? You have thrown away your money when you have signed up for his services.
Posted by daniol, 02-09-2012, 07:50 AM
Email received:

"Please backup all important data! Final call before termination of your VPS.

All operations are being terminated and all node servers will go offline on Friday the 10th of February!"

Bankrupt.

R.I.P. nordicvps

I recommend you all changing your password and personal details on https://nordicvps.com/portal/ and reinstalling your VPS in order not left any personal data lost.