Deasoft.com All Websites Hosted Showing Default Cpanel Page

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Posted by XhostingGuy, 12-17-2011, 10:28 AM
All websites at deasoft are showing default cpanel page. No update from Deasoft till now on support system. Anyone having same issue like mine ?
Posted by ishan, 12-17-2011, 10:56 AM
Did they recently change IPs or move the server or change your IP from shared to dedicated ?
Posted by ezbnc, 12-17-2011, 10:59 AM
They may have lost the data or data center move.
Posted by cd/home, 12-17-2011, 11:03 AM

Quote:

Originally Posted by XhostingGuy

All websites at deasoft are showing default cpanel page. No update from Deasoft till now on support system. Anyone having same issue like mine ?

Ping your domain names and check if the server IP's have changed

Quote:

Originally Posted by ezbnc

They may have lost the data

How do you know this exactly or are you just spreading FUD?
Posted by XhostingGuy, 12-17-2011, 11:04 AM
No there is no update regarding shifting in advance. They are not even replying the emergency sms.
Posted by XhostingGuy, 12-17-2011, 11:09 AM

Quote:

Originally Posted by cd/home

Ping your domain names and check if the server IP's have changed

That was an good idea to check. Yes i am getting reply from same old IP ie: 64.120.179.243
Posted by cd/home, 12-17-2011, 11:17 AM

Quote:

Originally Posted by XhostingGuy

That was an good idea to check. Yes i am getting reply from same old IP ie: 64.120.179.243

The IP is pinging and it appears that cPanel is working well at least the login page is coming up...

Check your .htaccess file
Posted by XhostingGuy, 12-17-2011, 11:20 AM

Quote:

Originally Posted by cd/home

The IP is pinging and it appears that cPanel is working well at least the login page is coming up...

Check your .htaccess file

No passwords are working... mails/cpanel/whm. It looks like all data and reseller account have vanished from server.
Posted by newpro, 12-19-2011, 02:16 PM
We have a master reseller account there. It has been very erratic for the last couple of weeks and mostly down last few days. Here is what my assciate was told:

"The service has fallen victim to a serious and nasty hacking attack from Iranian hackers. A lot of data has been deleted and we are rebuilding the server from backups."

The situation is really grim.

Faiz Ishaq, Dubai
Posted by jj@24khost, 12-19-2011, 04:02 PM
This is probably due to a hole in there whmreseller software.
Posted by SeriesN, 12-19-2011, 07:51 PM
May be they need to rebuild the apache configuration.
Posted by Ableer Web Services, 12-20-2011, 12:36 AM
Is this issue fixed now for anyone other than me? I see a working website.
Posted by XhostingGuy, 12-20-2011, 02:14 AM
Its fixed. But Server still unstable.
Posted by newpro, 12-20-2011, 04:18 AM
Some sites are working some are not. Problems with pop and databases still persist.
Posted by jj@24khost, 12-21-2011, 09:12 AM
Any updates on this guys?
Posted by XhostingGuy, 12-21-2011, 10:28 AM
Still a lot of issues a few sites missed to still waiting for tickets to get reply.