Hostitek Taiwan server down

Portal Home > Knowledgebase > Industry Announcements > Web Hosting Main Forums > Providers and Network Outages and Updates > Hostitek Taiwan server down

Posted by Weiching, 12-30-2011, 02:31 AM
Hardware failure, from December 26 to December 30, (UTC +8) is still not resolved.
Posted by jenok, 12-30-2011, 04:36 AM
wow, for 4 days.

is it hosting or vps or dedicated server ?
Posted by Weiching, 12-30-2011, 12:31 PM
Is shared hosting, I guess my site downtime to 2012.
Posted by httpEasy, 12-30-2011, 01:24 PM
Did they give you a timeframe when the service will be restored?
Posted by Weiching, 12-30-2011, 03:19 PM
No, they said as soon as possible.

They do not take the initiative to inform customers of hardware failure resulting in downtime, I found down, submit ticket to know this.
Posted by httpEasy, 12-30-2011, 04:45 PM
Outages/downtime can happen with any provider but it's better not to keep customers in the dark about it. If you have your own backups you can move away anytime. Good luck.
Posted by jenok, 12-30-2011, 10:24 PM
Call them, this is what I got from whois information

+886.47629942
Posted by walkman660, 12-31-2011, 02:27 AM
I use a shared hosting from Hostitek.
All of my date lost.
No man reply the ticket for 5 days!
I think Hostitek is very unreliable！
Posted by Weiching, 12-31-2011, 02:42 AM
Thanks, this is my test site, has little effect.

I would let everyone know that hostitek.com attitudes and abilities they deal with things, you want to use them before the host can refer to.

Downtime entered its fifth day.
Posted by jenok, 12-31-2011, 03:21 AM
Do you guys call that number ?
Posted by Weiching, 12-31-2011, 03:58 AM
No, I want them to take the initiative description.
Posted by Weiching, 01-01-2012, 03:42 AM
Downtime entered its sixth day.
Posted by Weiching, 01-03-2012, 06:41 AM
Eighth day

Status Update: hard disk data rescue.
Posted by walkman660, 01-04-2012, 10:03 PM
Ten Days!
Still down.
Posted by hclloveh, 01-06-2012, 11:12 PM
I don't think they can cover all hard disk. Just my site has up: http://amegaservers.com
Posted by walkman660, 01-07-2012, 10:00 AM
I do think so.
It's 12 days past.
Posted by Weiching, 01-17-2012, 11:10 PM
23 days, I still have not received notification enabled.
Posted by BuyYourHost, 01-18-2012, 12:24 AM
You've been waiting 23days. I would suggest you find another provider
Posted by Weiching, 01-18-2012, 12:41 AM
I just make a record, this is my test site, so it does not matter.
Posted by Mr X, 01-18-2012, 05:50 AM
Wow. I was with them for about two months and had pretty good service, but it seems I dodged a bullet if it is taking them 23 days to fix something like this.
Posted by Weiching, 01-19-2012, 01:29 AM
I gave Hostitek a long time to deal with this problem, but they do not understand value. This is my review of Hostitek.com, unpleasant experience.

http://www.webhostingtalk.com/showthread.php?t=1118285