vpsdeploy down 1+

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Posted by mkreder, 02-17-2012, 05:27 PM
All,

VPSDeploy has been down for 1+ day. In some point of the day all their clusters were down.

They didn't send any formail notifications.
Just put 2 tweets and this in their page:

http://vpsdeploy.com/announcements.php?id=48

I've open a case yesterday and no response yet.

Matias
Posted by alsemany, 02-20-2012, 01:23 PM
ohh
VpsDeploy again

their site is down now

I can't imagine that they contact and access their customers by twitter
Posted by Allbert, 02-20-2012, 02:06 PM
nice job for theme
hope they back soon
Posted by hclloveh, 02-20-2012, 02:10 PM
Yeah, I confirm at this time I don't see their website online
Posted by vpsdeploy, 02-21-2012, 09:30 PM
Hi, we are very sorry for the downtime.

We have not explain more in the first message because we was working to solve the incident.

You can see all the explain in: http://vpsdeploy.com/announcements.php?id=49

We have do a 120% SLA compensation for all our customer.

Our apologies for all affected customers.

Regards.
Posted by WebServer, 02-21-2012, 11:16 PM
Anyone can access the link: http://vpsdeploy.com/announcements.php?id=49 provided please?
Posted by freethought, 02-22-2012, 02:25 AM

Quote:

Originally Posted by WebServer

Anyone can access the link: http://vpsdeploy.com/announcements.php?id=49 provided please?

Here you go:

Quote:

Originally Posted by http://vpsdeploy.com/announcements.php?id=49

[UPDATED] Routing problems and SLA compensation

UPDATE: 100% of our VPS are UP and running.
Hello, in recent days we have had serious routing problems.
On Thursday February 16, we have included all of our clusters within a VLAN in order to offer our customers greater flexibility to configure your VPS and since then all, we have been the problems, some VPS working properly and others not working.
On Friday 17 sutuación we had more or less controlled, but on Saturday, 18 an error on our part caused cluster003 lock that hosts our website.
We have contacted our supplier to delete the VLAN servers and everything returns to normal as ever.
It has been a failure on our part and we apologize for the inconvenience, to make it up with an SLA and you continue to rely on our service, we offer a 120% credit on your account so you can renew your free server.
If your server goes down does not work, a temporary solution is to do a "reboot" from the panel SolusVM: http://node.vpsdeploy.com:5353/ and your server must be running.
We regret the inconvenience,
Receive a warm greeting.
The team vpsdeploy.com

Posted by temoinlove, 02-22-2012, 11:16 AM
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