ALIENLAYER DOWNTIME VPS/WEBHOSTING

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Posted by Chr1stopher, 03-25-2012, 02:17 PM
alienlayer works great last time
but now

i dont recommend them!

vps - uptime within 24hours = 5x a day downtime/including lag spikes

reseller hosting - downtime same as vps when there vps is down ..
Posted by Chr1stopher, 03-30-2012, 09:53 AM
the best downtime for reseller ever!
Posted by Steven F, 03-30-2012, 11:31 AM
Are they down right now or is this more of a review?
Posted by PewPewLasers, 03-31-2012, 01:07 PM
They are down right now, no answer for my support ticket.
I'm a shared web hosting customer by the way, under ufohost.net
Hopefully they are trying to solve the issue.
Posted by PewPewLasers, 03-31-2012, 02:38 PM
Nobody to talk to, no support ticket reply, no notifications any where.

Just waiting for a miracle, my websites are down for hours I'm going to get hit in Google for sure.

Thank you
AlienVPS for the wonderful support and superb customer care.

you have a problem with your network/server? TELL US
Posted by PewPewLasers, 04-01-2012, 05:56 AM
My websites are still down and im losing money, 3rd day in a row already.

Nobody cares, zero support, worst web hosting company i have ever dealt with in my life stay away from them like wild fire.
Posted by Steven F, 04-01-2012, 08:26 AM
Have you tried calling them?

+18003857140
Posted by Steven F, 04-01-2012, 08:36 AM
I'm currently calling for you. They had a rather interesting menu option, but their hold music is very annoying.

Edit:
No one was on, so I left a message asking them to come check this thread out. Sorry.
Posted by InfiniteTech, 04-01-2012, 08:46 AM
Jump ship. You've waited long enough.
Posted by PewPewLasers, 04-02-2012, 07:22 AM

Quote:

Originally Posted by EndServer

I'm currently calling for you. They had a rather interesting menu option, but their hold music is very annoying.

Edit:
No one was on, so I left a message asking them to come check this thread out. Sorry.

Thank you very much for trying to help.

They came back today and I already backed up my websites and I'm probably going to move them to a more reliable host.

By the way this is what I'm getting on UFOHost's CPanel right now:

Quote:

TRIAL LICENSE
This copy of cPanel / WHM is a trial version and will expire at the end of the trial term. You will need to upgrade to a paid copy of cPanel / WHM to continue using the software after that term.

and their SSL certificate can't be verified either.

Still no notification released or support ticket answer from AlienLayer, what a sad joke.
Posted by Steven F, 04-02-2012, 07:37 AM

Quote:

Originally Posted by PewPewLasers

Thank you very much for trying to help.

They came back today and I already backed up my websites and I'm probably going to move them to a more reliable host.

By the way this is what I'm getting on UFOHost's CPanel right now:

and their SSL certificate can't be verified either.

Still no notification released or support ticket answer from AlienLayer, what a sad joke.

I find it odd, though, that they have so many customers and you're the only one here. Normally, there would be a mob with pitchforks. I'm going to go check LEB.
Posted by PewPewLasers, 04-02-2012, 07:45 AM

Quote:

Originally Posted by EndServer

I find it odd, though, that they have so many customers and you're the only one here. Normally, there would be a mob with pitchforks. I'm going to go check LEB.

Most customers are probably using AlienVPS and not UFOHost, I decided to go for a shared hosting package with CPanel because it's more comfortable for me when im creating many small niche sites, I have a yearly VPS from them as well for a bigger website of mine which didn't crash.

I'm going to move all my hosting somewhere else after this "incident" they have no support at all and the saga is not over yet it seems.

If they won't answer my support ticket in the next two to three days which makes it a week I'm going to force a refund from PayPal.
Posted by jfnllc, 04-02-2012, 11:29 AM

Quote:

TRIAL LICENSE
This copy of cPanel / WHM is a trial version and will expire at the end of the trial term. You will need to upgrade to a paid copy of cPanel / WHM to continue using the software after that term.

Typically this would happen if your VPS container was moved to a different node with a cPanel license that hasn't been activated via their website or through their server provider. Are you sure that your site's A record hasn't changed to a new I.P.?

Nonetheless, I nudged AlienLayer on Twitter (@alienlayer) with a link to this thread. Hopefully it all gets worked out.