My sites did down,Please help me contact rlshosting.com to restore services

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Posted by app1237, 03-26-2012, 11:31 AM
My website hosted with rlshosting.com has been down for 7 hours,I cannot connect to cPanel and cannot access my site via FTP.since downtime and no reply to ticket as of yet.I was very anxious,Please help me contact rlshosting.com to restore services,Thanks.
Posted by Askforhost-AJ, 03-26-2012, 11:34 AM
It seems that, their main website is down too.
Any updates on twitter or any other social networking site?
Posted by Askforhost-AJ, 03-26-2012, 11:36 AM
So, their WHOIS Privacy is protected, nameservers are showing as
Domain servers in listed order:
ns1.premiumcheap.com
ns2.premiumcheap.com

How you trust them?
Posted by BeZazz, 03-26-2012, 11:42 AM
Looks like they were on WHT about 2 hours ago. Maybe PM them?
Posted by CrocWeb, 03-26-2012, 11:44 AM
Do you have your own backups?
Posted by KMyers, 03-26-2012, 12:00 PM
Agreed, Try to PMt he owner http://www.webhostingtalk.com/member.php?u=302189
Posted by cd/home, 03-26-2012, 12:12 PM

Quote:

Originally Posted by Askforhost Hosting

Domain servers in listed order:
ns1.premiumcheap.com
ns2.premiumcheap.com

Looks like they have white label nameservers nothing wrong with that...

Maybe its time they took the plunge and placed their main site along with client area onto a different server away from the servers they provision clients on so when a blackout happens at least their site will be visable.
Posted by KMyers, 03-26-2012, 12:26 PM

Quote:

Originally Posted by cd/home

Looks like they have white label nameservers nothing wrong with that...

Maybe its time they took the plunge and placed their main site along with client area onto a different server away from the servers they provision clients on so when a blackout happens at least their site will be visable.

Its no problem if they have domain privacy on the nameservers but they should not have it on their primary domain.
Posted by cd/home, 03-26-2012, 12:27 PM

Quote:

Originally Posted by KMyers

Its no problem if they have domain privacy on the nameservers but they should not have it on their primary domain.

Its their business I suppose they run it how they wish to run it
Posted by KMyers, 03-26-2012, 04:38 PM
Its strange, they are still down
Posted by KMyers, 03-26-2012, 04:39 PM
M Bacon has removed his signature, its never a good sign

http://www.webhostingtalk.com/member.php?u=302189
Posted by M Bacon, 03-26-2012, 06:12 PM
I removed the signature quite a bit back. Unfortunately, we experienced a high level DDOS Attack and this has been resolved.

We are considering moving the billing system to a different server after this attack for sure.

The mail server is experiencing issues. We expect to have it resolved soon.
Posted by M Bacon, 03-26-2012, 08:45 PM
The mail server is up now.

Please contact support [at] rlshosting.com for any further issues.

You may contact rlshosting [at] gmail.com too if our server is offline.

You may also see our facebook at http://facebook.com/rlshosting and see our twitter at http://twitter.com/#/rlshosting/.
Posted by cd/home, 03-26-2012, 08:48 PM

Quote:

Originally Posted by M Bacon

We are considering moving the billing system to a different server after this attack for sure.

Good to see.

A 128MB Ram VPS will run WHMCS with ease
Posted by M Bacon, 03-26-2012, 09:09 PM
Yes. Agreed.
Posted by hclloveh, 03-26-2012, 10:22 PM
I think we should care about something has gone here.