Highwinds routing issues?

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Posted by Techee, 03-27-2012, 05:35 PM
Anyone else seeing Highwinds routing issues?

The destination IP is in Ashburn

4 44 ms 45 ms 44 ms 206.51.71.165
5 54 ms 45 ms 46 ms bb-lsvgnvxb-jx9-02-ae0.core.centurytel.net [206.
51.69.158]
6 88 ms 75 ms 74 ms bb-dllstx37-jx9-02-xe-1-1-0.core.centurytel.net
[206.51.69.153]
7 102 ms 93 ms 117 ms bb-tlhsflxa-jx9-01-xe-1-1-0.core.centurytel.net
[208.110.248.173]
8 92 ms 92 ms 92 ms bb-tlhsflxa-jx9-02-ae0.0.core.centurytel.net [20
8.110.248.74]
9 138 ms 109 ms 136 ms bb-ftmyflxa-jx9-01-xe-1-1-0.core.centurytel.net
[208.110.248.177]
10 103 ms 102 ms 135 ms bb-ftmyflxa-jx9-02-ae0.core.centurytel.net [208.
110.248.86]
11 108 ms 107 ms 107 ms bb-miauflws-jx9-01-xe-1-1-0.core.centurytel.net
[208.110.248.189]
12 118 ms 119 ms 115 ms bbr1.mia1.bandcon.com [198.32.124.207]
13 * * * Request timed out.
14 234 ms 211 ms 196 ms te3-1-3001.bbr1.mia1.bandcon.com [205.185.198.30
]
15 * * * Request timed out.
16 192 ms 142 ms 160 ms te3-1-3001.bbr1.mia1.bandcon.com [205.185.198.30
]
17 * * * Request timed out.
18 131 ms 108 ms 110 ms te3-1-3001.bbr1.mia1.bandcon.com [205.185.198.30
]
19 * * * Request timed out.
20 106 ms 115 ms 105 ms te3-1-3001.bbr1.mia1.bandcon.com [205.185.198.30
]
21 * * * Request timed out.
22 109 ms 117 ms 106 ms te3-1-3001.bbr1.mia1.bandcon.com [205.185.198.30
]
23 * * * Request timed out.
24 159 ms 155 ms 161 ms te3-1-3001.bbr1.mia1.bandcon.com [205.185.198.30
]
25 * * * Request timed out.
26 106 ms 107 ms 108 ms te3-1-3001.bbr1.mia1.bandcon.com [205.185.198.30
]
Posted by Jay Moore, 03-28-2012, 02:49 PM
The routing issues you experienced on 3/27/12 were the result of a fiber cut due to a power transformer that exploded and caught fire. This resulted in dropped packets. As of the morning of 3/28/12 all issues were resolved and all fibers are back.

If you are still experiencing any issues, or in the future if you'd like to get a quick response to a request for more information, you can contact Highwinds' 24x7x365 customer support team by visiting highwinds.com/support.

Thank you,
Jay