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Any Troubles With Continuum?




Posted by AMJones, 04-19-2012, 01:29 PM
I really hate posting things in here.... but, I guess I have to ask.

Is anyone seeing any troubles with servers at Continuum currently?

Posted by LinuXice, 04-19-2012, 01:40 PM
Seeing downtimes every 15 min, power loss specifically.

Posted by AMJones, 04-19-2012, 01:41 PM
Thanks. They've updated me with information - a breaker issue affecting several cabinets.

Posted by AMJones, 04-19-2012, 02:14 PM
Servers came back up for about 15 minutes, but then went out again; of course right after updating everyone that things were back online. Not sure if it's affecting just one cabinet, or more than one. Waiting for more info.

Posted by AMJones, 04-19-2012, 02:55 PM
Was updated again by Continuum; they are still having issues with the breaker, electricians are working with the issue, more information when things are back online & stable.

Posted by ContinuumMike, 04-19-2012, 02:56 PM
We recently had a branch breaker reset which caused a brief power outage to a few select cabinets, including shared cabinets. The branch breaker has been determined to be bad and needs to be replaced. Additional downtime may be experienced while we work to quickly restore power to the new breaker. Our electricians are on site correcting the issue.

If you require additional assistance, please create a ticket by sending an email to support@continuumdatacenters.com, we will take care of your requests in the order that they have been received.

We apologize for any inconvenience that this may have caused you, please let us know if there is anything we can do to assist you.

Best Regards,
Mike



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