snelserver down again

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Posted by Markovic, 06-12-2012, 07:34 AM
My servers have been down for 4 hours now. Anyone else expereincing this?
Posted by Snelinternet, 06-12-2012, 07:49 AM
We are currently not experiencing any issues on our network.
Please open a support ticket through your SnelPanel so we can look into the issue.
Posted by papadondada, 07-16-2012, 04:32 PM
snelserver and snelpanel down or what
Posted by Snelinternet, 07-16-2012, 04:41 PM

Quote:

Originally Posted by papadondada

snelserver and snelpanel down or what

That's correct, our websites are under attack. Nothing else is affected and all servers are up.
Posted by papadondada, 07-16-2012, 04:52 PM

Quote:

Originally Posted by papadondada

snelserver and snelpanel down or what

one of my server is down and i can not generate a support ticket
Posted by khushil, 07-16-2012, 05:14 PM
I've just ordred a dual quad core server and I can't access. It was provided with the wrong OS (I asked for vmware esxi) - and the KVM tells me I'm not authorised?

A bit odd that the network is down - can't even get to the corporate site.

Slightly worried about running a small business out of this server now....
Posted by Snelinternet, 07-16-2012, 05:20 PM

Quote:

Originally Posted by papadondada

one of my server is down and i can not generate a support ticket

Our e-mails are unaffected, you can e-mail support@snelserver.com. The control panel should be up too.

Quote:

Originally Posted by khushil

I've just ordred a dual quad core server and I can't access. It was provided with the wrong OS (I asked for vmware esxi) - and the KVM tells me I'm not authorised?

A bit odd that the network is down - can't even get to the corporate site.

Slightly worried about running a small business out of this server now....

We've received your ticket and are working on it. As mentioned, the network was not down - just our website which was under attack.
Posted by Goldwing, 07-22-2012, 06:38 PM
Not so Snel - my server was down for 1hr 15 mins, logs show server was up and running but network timing out - been very sporadic since the 11th July you mentioned a few months back you were going to add another network provider can I assume this has not been done?
Posted by Snelinternet, 07-23-2012, 06:06 AM
The network has been stable for the past 24 hours. If you continue having issues (or have had issues before the initial downtime on Friday night), please open a ticket.
As soon as our network provider has an explanation or update about the issues we have experienced, we will let you know by e-mail.