VMStorm Down

Portal Home > Knowledgebase > Industry Announcements > Web Hosting Main Forums > Providers and Network Outages and Updates > VMStorm Down

Posted by quaffapint, 07-30-2012, 01:57 PM
Looks like vmstormvps.com main site is down along with my sites.

I just wanted to get status - I didn't get anything back from a tweet (which makes sense, since I guess they are working on it). It's been down more than 30 mins so far.

So, any status from anyone?

Providers need to keep their sites separate for cases like this - Can't access my control panel or anything.

Thanks.
Posted by mindspun, 07-30-2012, 02:33 PM
Down here as well
Posted by quaffapint, 07-30-2012, 02:38 PM
Yea - This is a bummer - Going over an hour now - no status page that I know of - Nothing on their twitter/fb.

I realize you want your provider working on the problem - but its worth it to spend a moment or two to provide some sort of status, even if you don't know root cause.
Posted by VMStormVPS Dave G, 07-30-2012, 02:38 PM
We are working this issue. Service has been restored to most of the effected VPSes and we anticipate having everything online very soon.

SLAs will be honored.

Thanks,
Dave
Posted by quaffapint, 07-30-2012, 02:40 PM
Thanks for the update, Dave.

For future, please create some sort of status page, update twitter or something - it will help keep us sane
Posted by badstue, 07-30-2012, 02:40 PM
Also here..
Posted by mindspun, 07-30-2012, 04:22 PM
Everything is down for me still, any update guys?
Posted by quaffapint, 07-30-2012, 04:23 PM
Yup - Everything is still down for me as well - going over 3 hours now - Almost 2 since the 'soon' update.
Posted by m0unds, 07-30-2012, 05:37 PM
back up here.
Posted by quaffapint, 07-30-2012, 05:55 PM
here too - hopefully we'll find out what it was to evaluate future possibilities of recurrence.
Posted by VMStormVPS Dave G, 07-30-2012, 07:36 PM

Quote:

Originally Posted by quaffapint

For future, please create some sort of status page, update twitter or something - it will help keep us sane

We've noted this well.

Thanks all for your patience. All services have been restored to normal. Please contact support {at} vmstormvps [dot] com if you are continuing to have any issues.

We'll send out a full issue report and future mitigation plan to customers shortly.

Thanks,
Dave