HostDime Offline

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Posted by andryus, 08-14-2012, 01:58 AM
Dear , all my servers with HostDime and their page don´t work , any update ? there are any power outage or similar ?

Regards.
Posted by BrettB, 08-14-2012, 02:03 AM
I can confirm that I'm not able to access HostDime.com either. I'm sure they'll be quick to post an update. Perhaps watch their twitter?
https://twitter.com/hostdime
Posted by andryus, 08-14-2012, 02:05 AM
There are no update at facebook and twitter
Posted by MikeDVB, 08-14-2012, 02:07 AM

Quote:

Originally Posted by andryus

There are no update at facebook and twitter

Give them some time - their first action shouldn't be posting on twitter or facebook but investigating what has happened, why, and determining what they are going to do about it.

Only after that has happened, should they take the time to post something on twitter or facebook, imho.
Posted by andryus, 08-14-2012, 02:08 AM
It is online now .
Posted by spanner001, 08-14-2012, 02:16 AM
All my client sites offline for 15 hours now, after a similar outage on Friday. What's going on guys??
Posted by Noticed, 08-14-2012, 02:19 AM

Quote:

All my client sites offline for 15 hours now, after a similar outage on Friday. What's going on guys??

For 15 hours? It looks like you need to contact their support ASAP.
Posted by jaydul, 08-14-2012, 02:23 AM
How many time was downtime?

Thank you
Posted by spanner001, 08-14-2012, 02:25 AM
Definitely - have phoned US/UK, tweeted, Live chatted, Emailed, posted on this forum, and just about ready to go over there with my baseball bat if this sh*t doesn't get sorted out. It's inexcusable.
Posted by andryus, 08-14-2012, 02:26 AM
Downtime for Orlando,FL is ~30 minutes.
Posted by shovenose, 08-14-2012, 03:10 AM
It's loading fine for me now
Posted by DimeNOC Dennis, 08-14-2012, 05:55 AM
Hello everyone,

Apologies for the delay in response to this thread. At around 1AM EDT, we experienced a very large inbound DDoS attack which saturated a portion of our network and caused some stability issues. We resolved the issue within 10 minutes, and all packets began routing again normally soon after. We apologize for the issue but we are working dilligently to ensure that such an outage does not occur again.

Quote:

All my client sites offline for 15 hours now, after a similar outage on Friday. What's going on guys??

Hello spanner001,

Can you please provide a ticket ID for your issue? I can assure you, it is completely separate from the attack that took place overnight in the HDUS DC, and I'd be happy to look into it further and give you a tailored response towards your issues.

Have a great day,
Posted by spanner001, 08-14-2012, 06:45 AM
Thanks Dennis, my open ticket is 499450. I understand there was a hardware failure in the UK datacenter and you guys are doing everything you can to get us back online. Just feeling frustrated is all.
Posted by MyNameIsKevin, 08-14-2012, 02:51 PM
Anyone else have their servers down right now with HostDime?
Posted by TmzHosting, 08-14-2012, 02:52 PM
At the moment as far as I can see everything is up and running with all of our nodes.

- Daniel
Posted by HostPair, 08-14-2012, 03:02 PM
It seems they are facing network issue again. My server is down now.
Posted by MikeSpears, 08-14-2012, 03:05 PM
My server is just fine, its in HDUS. Matter of fact, I'm logged in to it via Hyper-V right now.
Posted by HostDime, 08-14-2012, 03:15 PM
If you are having an issue please file a ticket so we can look at it. There is no network wide issue at this present time.
Posted by HostPair, 08-14-2012, 03:18 PM

Quote:

Originally Posted by HostDime

If you are having an issue please file a ticket so we can look at it. There is no network wide issue at this present time.

I already opened support ticket. Ticket ID: 500759
Posted by MikeSpears, 08-14-2012, 03:34 PM

Quote:

Originally Posted by MikeSpears

My server is just fine, its in HDUS. Matter of fact, I'm logged in to it via Hyper-V right now.

LOL, meant RDP...
Posted by MikeSpears, 08-14-2012, 08:53 PM
HostDime's down for me....
Posted by DimeNOC Dennis, 08-14-2012, 09:10 PM

Quote:

Originally Posted by MikeSpears

HostDime's down for me....

We are not currently experiencing any network issues. Are you able to resolve CORE? If so, please open a ticket and provide a traceroute to your server so we can investigate your issue further.

Have a great day,
Posted by MikeSpears, 08-14-2012, 09:14 PM
It's back now.