Ecatel - Outage - 18-9-2012 - Knowledgebase

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Ecatel - Outage - 18-9-2012

Posted by RoelMPV, 09-18-2012, 11:48 AM
Hi @ALL!

Who's having issues with their ECATEL servers at the moment?
All my servers are down at the moment

5 11 ms 9 ms 10 ms ams.nl.ecatel.net [195.69.145.224]
6 * * * Request timed out.
Posted by cakecakecake212, 09-18-2012, 11:54 AM
Mine are all down too starting a couple of minutes ago. DAMNIT!
Posted by RoelMPV, 09-18-2012, 11:57 AM
Looks like they are back!
Posted by cakecakecake212, 09-18-2012, 11:59 AM
And its back up
Posted by cakecakecake212, 09-22-2012, 10:53 PM
So far 7 minutes of down time again. Seems to be down still. Hope it comes back up soon.
Posted by smerz, 09-22-2012, 10:56 PM
Yep. Not impressed
Posted by Ecatel, 09-22-2012, 10:57 PM
hello,

we are on the case.
It will be solved asap.
Posted by cakecakecake212, 09-22-2012, 10:59 PM
@Ecatel, what seems to be the problem? How long is the expected downtime?
Posted by hostpike, 09-22-2012, 11:30 PM

Quote:

Originally Posted by Ecatel

hello,

we are on the case.
It will be solved asap.

how long,
all was offline.
Posted by MMJPat, 09-22-2012, 11:33 PM

Quote:

Originally Posted by Ecatel

hello,

we are on the case.
It will be solved asap.

Thanks for the quick response.

Can reach servers from some parts of NL and DE.. but thats it
Posted by Ecatel, 09-22-2012, 11:43 PM
hello,

It appears one of our corerouters is having serious memory issues. Because of that some parts of the network are unreachable and some are. We have a tech on its way now to replace the broken part. We expect the issue should be solved in approx 60 minutes MAX.

Our apologies for the inconvenience.
Posted by MMJPat, 09-22-2012, 11:55 PM
Thanks for the update! :-)
Posted by atomiclayer, 09-22-2012, 11:59 PM

Quote:

Originally Posted by MMJPat

Ecatel and their core routers. Must be smoking marijuana

that or old ass hardware like everything else they have.
Posted by Appdeveloper, 09-23-2012, 12:22 AM

Quote:

Originally Posted by Ecatel

hello,

It appears one of our corerouters is having serious memory issues. Because of that some parts of the network are unreachable and some are. We have a tech on its way now to replace the broken part. We expect the issue should be solved in approx 60 minutes MAX.

Our apologies for the inconvenience.

While you're at it, can you please stop packet spoofing?

Thanks,
Everyone who runs websites and game servers
Posted by hostpike, 09-23-2012, 12:25 AM
I hope 60min ago,the servers can online.
why so many issue nearly.
Posted by mdsiddiq, 09-23-2012, 12:38 AM
my down too, any idea what locations working or its all down?
Posted by hostpike, 09-23-2012, 12:43 AM
have any update?it is 60 min.

is ecatel here?
Posted by MMJPat, 09-23-2012, 01:03 AM
still offline after 60 minutes 'max'

please update us on routers Ecatel
Posted by cakecakecake212, 09-23-2012, 01:05 AM
Over 90 minutes later. Still down. ON A SATURDAY!
Edit some servers back up some down.
Posted by RSkeens, 09-23-2012, 01:07 AM
Please use this thread if you want to discuss the latest outage: http://www.webhostingtalk.com/showthread.php?t=1194379