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RockMyWeb and Cloud3k Chicago Metro down
Posted by F-DNS, 09-28-2012, 06:26 AM |
RockMyWeb's Chicago Metro location has been down since around 07:50 GMT along with their new Cloud3k offering. Their main site is also hosted there so it's difficult to contact them.
It looks network related as I can't even get a tracert started to them, even from elsewhere in Chicago
Their Twitter has one post about it from a couple of hours ago...
Quote:
Temporary network issue noted in Chicago Metro datacenter. Will update with further news.
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https://twitter.com/RockMyWeb
Has anyone been able to get any more recent info please? |
Posted by F-DNS, 09-28-2012, 06:53 AM |
Back up at 10:45 GMT |
Posted by devonblzx, 09-28-2012, 07:40 AM |
The entire ColoStore datacenter had a network outage, was unable to reach them for further details about it. |
Posted by F-DNS, 09-28-2012, 07:43 AM |
Then you need to treat one of their techs to a cellphone for Christmas
Glad it's back now |
Posted by devonblzx, 09-28-2012, 07:48 AM |
They do have a phone, just too many others calling during the outage.
Apparently just a router issue, while rare, anyone that is viewing this please subscribe/check our twitter for updates.
We will be crediting for downtime. Any customer may open a support ticket for a credit. |
Posted by dotHostel, 09-28-2012, 09:12 AM |
Quote:
Originally Posted by F-DNS
Their Twitter has one post about it from a couple of hours ago...
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Looks like they deleted that post. |
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