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RockMyWeb and Cloud3k Chicago Metro down




Posted by F-DNS, 09-28-2012, 06:26 AM
RockMyWeb's Chicago Metro location has been down since around 07:50 GMT along with their new Cloud3k offering. Their main site is also hosted there so it's difficult to contact them.

It looks network related as I can't even get a tracert started to them, even from elsewhere in Chicago

Their Twitter has one post about it from a couple of hours ago...

Quote:
Temporary network issue noted in Chicago Metro datacenter. Will update with further news.
https://twitter.com/RockMyWeb

Has anyone been able to get any more recent info please?

Posted by F-DNS, 09-28-2012, 06:53 AM
Back up at 10:45 GMT

Posted by devonblzx, 09-28-2012, 07:40 AM
The entire ColoStore datacenter had a network outage, was unable to reach them for further details about it.

Posted by F-DNS, 09-28-2012, 07:43 AM
Then you need to treat one of their techs to a cellphone for Christmas

Glad it's back now

Posted by devonblzx, 09-28-2012, 07:48 AM
They do have a phone, just too many others calling during the outage.

Apparently just a router issue, while rare, anyone that is viewing this please subscribe/check our twitter for updates.

We will be crediting for downtime. Any customer may open a support ticket for a credit.

Posted by dotHostel, 09-28-2012, 09:12 AM
Quote:
Originally Posted by F-DNS
Their Twitter has one post about it from a couple of hours ago...
Looks like they deleted that post.



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