HudsonValley VPS Down

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Posted by webresult, 10-05-2012, 06:59 AM
actually i dont want to write here but because i dont get full information what's wrong on my vps they only said "There some urgent maintenence going on in node server,"

but what kind maintence i dont know and the bad thing is they dont send email to me regarding this maintenance

i just knew my vps has down over 5 hours and right now its almost near 6 hours still offline no information

and still no ETA nor any information from them, im lost right now

here is my ticket ID #471914

i hope someone from hudsonvalleyhost replied here to explain what's wrong on the node

as i can see the node is coming from dimenoc whihc is hostdime

i really disappointed
Posted by webresult, 10-05-2012, 07:44 AM
current status from pingdom

is UP again at 10/05/2012 06:29:05PM, after 6h 24m of downtime.

Great !
hope this will be the last downtime
Posted by HVH-Ernie, 10-13-2012, 04:04 PM
Sorry for the delay in responding to this post its the first Ive seen it. This downtime was due to a hardware issue. The server was replaced and the issue has been resolved. We also added a credit to your account for the downtime. I apologize about the inconvenience.
Posted by Siterack_net, 10-16-2012, 03:25 AM
Sorry to hear about the server Ernie. Glad it didn;t turn out to be a disaster like when the DC shutdown one of my server nodes.

@pointsense You need not worry about HVH. They really are a great bunch of guys. I used them as a VPS reseller, a couple years back before I purchased my own node equipment. They were always reliable, and Ernie(the owner) is a great guy to work with.
Heck, he even gave me a free temporary VPS, back in May, to get an important client of mine back online very quickly, while I dealt with a downed server of my own.