TMZVPS down again

Portal Home > Knowledgebase > Industry Announcements > Web Hosting Main Forums > Providers and Network Outages and Updates > TMZVPS down again

Posted by khurramalvi, 10-15-2012, 05:35 AM
Hi,

It's been more than 3.5hours I am facing downtime with TMZVPS. Anybody else facing same the issue? I submitted ticket (#603743) and emailed to Daniel, still not resolve
Posted by TmzHosting, 10-15-2012, 06:15 AM
Hi,

We actually e-mailed our customers about this. We are currently having issues on Usmanaged1 which you are on which will be resolved soon. I apologize for the inconvenience.

- Daniel
Posted by khurramalvi, 10-15-2012, 06:20 AM
Hi Daniel,

Thanks for investigating the issue. I haven't received any email regarding this issue in advance. It seems like downtime become normal. I posted downtime last month as well.

Best Regards
Posted by Ethernet Servers, 10-15-2012, 02:21 PM

Quote:

Originally Posted by khurramalvi

Hi Daniel,

Thanks for investigating the issue. I haven't received any email regarding this issue in advance. It seems like downtime become normal. I posted downtime last month as well.

Best Regards

Did you check your junk/spam folder? Sounds obvious but more often than not, that email will be there.
Posted by target, 10-15-2012, 02:52 PM

Quote:

Originally Posted by khurramalvi

Hi,

It's been more than 3.5hours I am facing downtime with TMZVPS. Anybody else facing same the issue? I submitted ticket (#603743) and emailed to Daniel, still not resolve

A lot of simular reviews like this lately.
Posted by TmzHosting, 10-15-2012, 02:54 PM
The e-mail was sent out. The issue was resolved and all VE's are online .

- Daniel
Posted by DEREKTROTTER, 10-15-2012, 06:41 PM
my site has been barely accessible over the last few days, and getting worse. What is wrong?
Posted by target, 10-16-2012, 02:11 AM

Quote:

Originally Posted by DEREKTROTTER

my site has been barely accessible over the last few days, and getting worse. What is wrong?

Could be anything ... poor network, oversold servers, problem with the server, ... Your hosting at a budget hoster.
Posted by khurramalvi, 10-16-2012, 04:39 AM
My VPS is extremely slow as well. I hope after CPU and RAM replacement it will as good as before.
Posted by Ethernet Servers, 10-16-2012, 04:43 AM

Quote:

Originally Posted by khurramalvi

My VPS is extremely slow as well. I hope after CPU and RAM replacement it will as good as before.

Have you tried a simple reboot on the VPS? It may not be the hardware node that's the problem.
Posted by khurramalvi, 10-16-2012, 04:45 AM

Quote:

Originally Posted by AH - George

Have you tried a simple reboot on the VPS? It may not be the hardware node that's the problem.

The announcement of the hardware failures is made by TMZVPS.
Posted by Ethernet Servers, 10-16-2012, 04:46 AM

Quote:

Originally Posted by khurramalvi

The announcement of the hardware failures is made by TMZVPS.

That may not be relevant to the slowness this time, though. TMZ said the issue was resolved.
Posted by khurramalvi, 10-16-2012, 04:48 AM

Quote:

Originally Posted by AH - George

That may not be relevant to the slowness this time, though. TMZ said the issue was resolved.

They are in progress to replace the hardware. The announcement was made this morning. It is still unresolved.
Posted by khurramalvi, 10-17-2012, 01:58 AM
My VPS is down since yesterday. It's been more than 14 hours of dowmtime. No reply to the support ticket Really bad.

This is not what I expected from this company.
Posted by target, 10-17-2012, 02:03 AM

Quote:

Originally Posted by khurramalvi

My VPS is down since yesterday. It's been more than 14 hours of dowmtime. No reply to the support ticket Really bad.

This is not what I expected from this company.

I'm sure they will pop up in here and come up with YAGE (yet another good excuse).
Posted by khurramalvi, 10-17-2012, 03:26 AM

Quote:

Originally Posted by target

I'm sure they will pop up in here and come up with YAGE (yet another good excuse).

YEGE doesn't make things right.
Posted by jt_mcg, 10-18-2012, 02:47 PM
Any updates on this? I'm on this hardware and haven't received any notification about the issues being resolved.

I've been with tmzvps for about a year and a half and have found the service great.

The communication on this has been a little dissapointing however.

Last update I got was 48 hours ago, saying more news would be coming.

The server has seemed to stabilize, but it's still not performing as it was prior to the current problems.
Posted by TmzHosting, 10-18-2012, 04:09 PM
Jt shoot me an e-mail to daniel@tmzvps.com so I can take a look for you.

- Daniel
Posted by Boxxed, 10-18-2012, 07:39 PM
know how the issue caused? Site is accessible now though.
Posted by khurramalvi, 10-19-2012, 04:04 AM
I am glad the server is up and running.

Thanks Daniel for all your efforts.
Posted by jt_mcg, 10-19-2012, 10:46 AM
There's definitely progress that's been made in the performance.

TMZVPS's support also provided updates and the personal communication by Daniel has also helped to bring me out of the dark as far as the status of the issue.

Way to turn things around, keep it up!
Posted by TmzHosting, 10-19-2012, 10:47 AM

Quote:

Originally Posted by jt_mcg

There's definitely progress that's been made in the performance.

TMZVPS's support also provided updates and the personal communication by Daniel has also helped to bring me out of the dark as far as the status of the issue.

Way to turn things around, keep it up!

Thank you, a little more to go and we will get there .

- Daniel
Posted by khurramalvi, 12-03-2012, 05:17 AM
Server status is offline from last 4 hours.
Posted by target, 12-03-2012, 06:31 AM

Quote:

Originally Posted by khurramalvi

Server status is offline from last 4 hours.

Seems like history is repeating itself.

I am not a mentalist but i see a good tmzvps review popping up within this and 48 hours.
Posted by TmzHosting, 12-03-2012, 07:13 AM
Because we are doing good thats why they are popping up .

@khurramalvi There is a LARGE DDoS attack which we are working on getting resolved now.

Thanks,

- Daniel
Posted by khurramalvi, 12-03-2012, 08:31 AM
Thanks for resolving the issue
Posted by khurramalvi, 12-24-2012, 06:51 AM
I receive one update from TMZVPS about 6 hours back that they rebooted node and all server will come up.

I am still waiting from last 6 hours to get my vps up and running. No response to high priority tickets.
Posted by TmzHosting, 12-24-2012, 10:14 AM

Quote:

Originally Posted by khurramalvi

I receive one update from TMZVPS about 6 hours back that they rebooted node and all server will come up.

I am still waiting from last 6 hours to get my vps up and running. No response to high priority tickets.

The server had to run a FSCK. It is back online and operating now. We apologize for the inconvenience.

- Daniel
Posted by khurramalvi, 12-24-2012, 10:18 AM
I am still unable to access vps. The solusvm status shows offline. More than 8 hours of downtime
Posted by target, 12-25-2012, 08:36 AM

Quote:

Originally Posted by khurramalvi

I am still unable to access vps. The solusvm status shows offline. More than 8 hours of downtime

Have you been informed about the problem ? An FSCK can take some time.

<<snipped>>
Posted by target, 12-25-2012, 10:27 AM

Quote:

Originally Posted by khurramalvi

I am still unable to access vps. The solusvm status shows offline. More than 8 hours of downtime

He's not gonna answer you on here:

TmzHosting
Temporarily Suspended
Posted by TmzHosting, 12-25-2012, 10:04 PM

Quote:

Originally Posted by target

He's not gonna answer you on here:

TmzHosting
Temporarily Suspended

I'm here.

I already answered him. He had a longer than usual downtime because his account has a lot of data. Vzquota took a bit longer than usual to run on his account. That cannot be skipped.

- Daniel