Pingdom down

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Posted by TQ Mark, 01-12-2013, 10:40 AM
I'm unable to load the pingdom website at www.pingdom.com or share.pingdom.com

Quote:

It's not just you! http://pingdom.com looks down from here.

from http://www.downforeveryoneorjustme.com/pingdom.com
Posted by hostvirtual, 01-12-2013, 10:44 AM
Yup, down hard. Can't load the pingdom website or our public status page.
Posted by me_vineet, 01-12-2013, 11:22 AM
Yes it's down. Messange on their page reads:"Uh oh! We have some issues

We are experiencing an issue with our site. We are investigating and will keep you posted. Please check back in a little while."
Posted by pedrojose, 01-12-2013, 12:00 PM
Yes, down for me too.

I think 1 or 2 weeks ago Pingdom also experienced a downtime and on their blog they made a post where they said that will in the coming days provide other blog post with all the details about the downtime.

Until now no post there blog was posted and today we have another downtime.. this is getting ridiculous.

Pingdom, should inform its clients exactly what is gooing on on the past weeks and also to ensure and upgrade its systems for situations like this to appear less often.
Posted by public_html, 01-12-2013, 12:18 PM
Down at my side too,
Posted by pedrojose, 01-12-2013, 12:23 PM
Besides we cant manage our checks, the main problem for me is that my pingdom public network status page where i show my clients my network status is also down.

I hope that after this, pingdom posts a article on their blog explaining what happen, also to take measures for this does not happen in the future we so much frequency
Posted by pedrojose, 01-12-2013, 12:56 PM
Pingdom site is already up.. but public network status pages are still down.

hope pingdom team can resolve this fast
Posted by JonathanG, 01-12-2013, 01:11 PM
Pingdom is still down at this end
Posted by Branimir-BSP, 01-12-2013, 01:23 PM
Still down for me.
Posted by public_html, 01-12-2013, 03:39 PM
Its up now.
Posted by htb, 01-12-2013, 04:41 PM
I see up
Posted by copxxx, 01-12-2013, 05:45 PM
Yep, it's working now.
Posted by pedrojose, 01-12-2013, 05:47 PM
Hi,

As anyone yet received an official justification for what happen from Pingdom?
Posted by cimunk_pure, 01-13-2013, 10:57 PM
yep, it down too from here
Posted by wartungsfenster, 01-14-2013, 07:02 AM
ping timed out
Posted by popup55, 01-14-2013, 07:05 AM
Its fine now i guess
Posted by jfnllc, 01-14-2013, 07:20 AM
Appears to have recovered on my end.

Though iffy ... seems latent. I just might start a ... ping.

No joke though, these guys have saved my butt and are one of my favorite monitoring tools. First time I've ever known or seen a problem.
Posted by pedrojose, 01-18-2013, 08:41 AM
Today pingdom is down again from about 1 hour now...

What the hell has been going on there for the past few months that there have been so many outages!
Posted by i2dotnet, 01-18-2013, 09:32 AM
Yep still Uh Oh page show at pingdom right now
Posted by pedrojose, 01-18-2013, 12:36 PM
still down.. in the past few days and weeks there have been many pingdom outages.

i have already try to contact their support team but no response until now. does anyone knows what is happening there and/or has any official information from pingdom support team?
Posted by RyanD, 01-18-2013, 01:06 PM

Quote:

Originally Posted by pedrojose

still down.. in the past few days and weeks there have been many pingdom outages.

i have already try to contact their support team but no response until now. does anyone knows what is happening there and/or has any official information from pingdom support team?

what service are you using to monitor pingdom
Posted by pedrojose, 01-18-2013, 01:11 PM

Quote:

Originally Posted by RyanD

what service are you using to monitor pingdom

Its quite a automatic and fully advanced system that i have setup to monitor Pingdom. Want to know how it works? Its when i start to get phone calls from my clients saying that they can't access their monitoring network status page (aka: pingdom public network status page)...
Posted by pedrojose, 01-18-2013, 08:44 PM
My public pingdom status page is still down.. now for some hours...
Posted by markfrompf, 01-18-2013, 10:18 PM
Wow, almost 13 hours since Pingdom's original post on Twitter about the issues. I really hope they bring the service back online soon.

This extended downtime makes me think this is more than just an outage. I wonder if any data corruption is at play here.

Tweet: https://twitter.com/pingdom/status/292257547572883457
Posted by pedrojose, 01-18-2013, 10:29 PM
Or a huge DDOS attack that does not seems to be or most probably caused by their new recent added features. Hope they can solve it out fast because this kind of downtime is not acceptable..

also not feedback from their support team or anyware
Posted by markfrompf, 01-18-2013, 11:36 PM
Agreed, padrojose. This might be a good time to do some maintenance off-the-grid, jk jk

EDIT: Their site and Dashboard are now up. API/apps are still down though, as are probe servers. Checks have not being monitored since they first announced the issue.
Posted by pedrojose, 01-27-2013, 06:27 AM
Hi,

Today my pingdom public status page is offline. Im getting a "502 Bad Gateway" error.

Is this another pingdom outage? Does anyone can confirm is you can access your pingdom public status pages?

Thanks
Posted by hostvirtual, 01-27-2013, 06:30 AM
Confirmed, our public status page is down with a 502 as well.

The API does seem to be up.
Posted by TimothyH, 01-27-2013, 06:43 AM

Quote:

Originally Posted by pedrojose

Hi,

Today my pingdom public status page is offline. Im getting a "502 Bad Gateway" error.

Is this another pingdom outage? Does anyone can confirm is you can access your pingdom public status pages?

Thanks

I'm also getting this error when attempting to access my public status page.
Posted by dale, 01-27-2013, 06:51 AM
Their blog post explained the outage earnestly and informatively. Kudos to Pingdom!
Posted by pedrojose, 01-27-2013, 07:07 AM

Quote:

Originally Posted by dale

Their blog post explained the outage earnestly and informatively. Kudos to Pingdom!

But that was regarding the past outages. Today is a new downtime...

Their tech team in the last weeks seem to be at work "drunk" Its just a joke..
Posted by Eased, 01-27-2013, 07:08 AM
Who pings the pinger? lol
Posted by dale, 01-27-2013, 07:12 AM
pedrojose, ahh I did not realise that -- thanks!
Posted by pedrojose, 01-27-2013, 07:14 AM
im not mad for pingdom have been down multiplie times in the past weeks.. im mad because no one invite me for the party that is going on at pingdom new shinny and pretty new office!
Posted by hostvirtual, 01-27-2013, 07:55 AM

Quote:

Originally Posted by dale

Their blog post explained the outage earnestly and informatively. Kudos to Pingdom!

Here's an example of an earnest and informative blog post, by someone with significant scale: http://forums.myorderbox.com/index.p...9201#entry9201

It's a real shame that they don't actively communicate during outages, and give the impression of being a 9-5 M-F type of operation especially when they provide a 24x7 service critical to many.

Perhaps this wouldn't be such a big deal if the outages weren't ongoing. (2+ hours for their public status pages) which have just returned to service again.
Posted by FuzzyHosts, 01-27-2013, 08:50 AM
Yes its all back up now and I am able to access there website.
Posted by backupbranch, 01-27-2013, 12:40 PM
Working perfectly fine. Not a resource I generally use anyway
Posted by HostedNMS, 01-27-2013, 12:50 PM
I recently made a trial account there and three times in the past two weeks it's been down. As Eased said, who's pinging the pinger? Seems to me they shouldn't be having these long downtimes if their product was working well.
Posted by backupbranch, 01-27-2013, 01:47 PM
Overload of the DNS possibly?
Posted by pedrojose, 01-31-2013, 10:54 AM
Hi,

My pingdom public status page is again down. Can someone else confirm this?

Thanks

Already up! Probably a network problem.
Posted by hostvirtual, 01-31-2013, 10:56 AM
Ours seems ok
Posted by pedrojose, 01-31-2013, 10:58 AM
yes, mine too. like i said before, it must been a network problem from my side.. but with the latest pingdom downtimes.. we think that it was another pingdom outage.

but yes, all seems ok now
Posted by dediresellers, 01-31-2013, 04:20 PM
Working on my side, may be a DNS issue