HostHatch down

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Posted by milliondollar, 01-13-2013, 12:02 PM
I can't connect to my VM at HostHatch for more than 20 minutes now. I can't load their website too.

The same problem occur recently where there was DDOS attack on their network.
Posted by milliondollar, 01-13-2013, 01:18 PM
Their main website is up now but my VM still down. They say that there is ongoing DDOS attack to one of the hypervisor..
Posted by nkaroly, 01-13-2013, 01:58 PM
works just fine for me.
Posted by shahaz, 01-24-2013, 02:17 AM
What happened ?

Their website seems to be down .
Posted by milliondollar, 01-24-2013, 02:55 AM

Quote:

Originally Posted by shahaz

What happened ?

Their website seems to be down .

Their website & my VM down again for the past few hours. I manage to contact support & they say that there is an issue in their infrastructure.
Posted by JonL, 01-24-2013, 04:10 AM
Yep...been down for at least six hours now...both our VM and their website.
Posted by Clipse-Co Gaming, 01-27-2013, 02:04 PM
Hey guys,

The US cloud nodes and Hosthatch their own main website are having issues for over days now.
When I checked my server last thursday I seen it was offline, together with Hosthatch their website. My customers contacted my and told me it was offline for 12 hours already.
After I contacted Hosthatch they said it was caused by one of their SAN devices being broken.
Thursday, after many hours of silence there was an ETA of 18 hours:
prntscr,com/qmil0
Hours later (Friday) was said their VM's are starting up:
prntscr,com/qmis4
21 hours ago they said it would be all fixed in 3 hours!
prntscr,com/qmiwy

Right now, still the main site of HostHatch is offline, my vm is offline! This is since Thursday already!

And where is this 24/7 support now? I am waiting for days already
Posted by Eased, 01-27-2013, 02:33 PM
This is an old thread.

Check their Twitter.
Posted by shahaz, 01-27-2013, 02:34 PM
i dont think so its only 2Week old thread .
Posted by Clipse-Co Gaming, 01-27-2013, 02:37 PM

Quote:

Originally Posted by Eased

This is an old thread.

Check their Twitter.

Everything on their twitter hasn't been realized yet! Everything is still offline
Posted by colo4data, 01-27-2013, 06:14 PM
I would say to give them more time.
Posted by Clipse-Co Gaming, 01-27-2013, 07:29 PM
They finally fixed it, this had financial consequences for my company, but happy to have it all back working.