Incero Down

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Posted by RethinkVPS, 01-16-2013, 06:30 PM
Is anybody else having a problem with the Incero network? My servers seem to be down and so does their main site but the billing panel is up.
Posted by RethinkVPS, 01-16-2013, 06:34 PM
Seems the full CoreXchange datacenter is down? Anybody else having these problems?
Posted by mkern, 01-16-2013, 06:36 PM
Yes, entire Corexchange DC appears to be down. Can't get a hold of them on the phone or ticket yet. Been down for about 10-15 minutes.
Posted by net, 01-16-2013, 06:39 PM
Yes, it is a data center problem. I already sent a ticket to their network engineer since we have cabinets there too.
Posted by net, 01-16-2013, 06:40 PM
and it is up now :-)
Posted by RethinkVPS, 01-16-2013, 06:51 PM
Confirmed it's all back up and running.
Posted by BA-Corey, 01-16-2013, 06:58 PM

Quote:

Originally Posted by mkern

Yes, entire Corexchange DC appears to be down. Can't get a hold of them on the phone or ticket yet. Been down for about 10-15 minutes.

Corex never went down here my servers are up. I think people that went down are who rent cage space on the other side of the shipping dock.
Posted by gordonrp, 01-17-2013, 01:55 AM

Quote:

Originally Posted by RethinkVPS

Is anybody else having a problem with the Incero network? My servers seem to be down and so does their main site but the billing panel is up.

You can follow our twitter for updates whenever needed. Also our phones and support portal are hosted off-site so they won't be down when anything else is down.

A or B side power went down at the datacenter. Customers who have selected redundant A+B power were not affected, nor was our network which is redundant powered. While such a power event is rare if you need to get onto a redunant powered server just ask us for some options.

Thanks!