serverhub outage

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Posted by The Brain, 03-30-2013, 08:56 PM
Can't get to the main website nor my VPS..
They have not said anything on Twitter or FaceBook.
Posted by JohnSH, 03-30-2013, 09:20 PM

Quote:

Originally Posted by The Brain

Can't get to the main website nor my VPS..
They have not said anything on Twitter or FaceBook.

I am sorry for the issues you experienced. We did in fact have an intermittent issue from a 10GBPS+ DDoS attack inbound to our Phoenix AZ facility which resulted in some packet loss on some of our connections. We worked diligently with our transit providers and network engineers and this issue was quickly resolved.

We apologize for the inconvenience that may have been caused by this.
Posted by JohnSH, 03-31-2013, 01:22 AM
An incident report is fully available regarding this resolved issue and can be viewed here: http://serverhub.com/incidents/2013/...3302013001.pdf

Here at ServerHub we constantly strive to provide our customers with the best possible experience.
We believe that our Infrastructure should be built around our customer ideas.

We apologize for any inconvenience this may have caused the customers involved and we are glad that this was resolved in a timely matter.