EZPZHosting Down

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Posted by Jcollins94, 04-08-2013, 01:49 AM
EZPZ Hosting LA Server "US10" has been down since 12:59 EST.

The server was also down yesterday at approximately the same time for four hours due to a kernel issue.

(note: I am in no way affiliated with the management of EZPZ -- just wanted to let the downtime be known.)
Posted by Trip, 04-08-2013, 01:59 AM
Ouch. So much for the "99.9% Uptime Promise".
Posted by Jcollins94, 04-08-2013, 02:12 AM
Yeah. This node has been particularly bad - I asked them about getting R1Soft backups fixed (for some reason it was disabled), Dan goes ahead and enables them, but I believe that they make their server crash.
Posted by Jcollins94, 04-08-2013, 02:25 AM
Update: after 1h 30 min downtime, the issue appears to be fixed.
Posted by theboylard, 04-08-2013, 09:45 AM
Hi,

and yet if you check their pingdom stats for US10, it only shows 5 mins total downtime since the start of April...
US10 Pingdom stats for April 2013

Plus I really think ezpz should rethink their back up strategy, they have real issues with R1Soft, have done for years but they keep going back to them.
But then what are the alternatives?
Posted by Jcollins94, 04-08-2013, 11:42 AM
That's strange, especially because EZPZ did credit my account for the downtime.

But I am pretty sure that they're on their way to getting their R1Soft issues solved.
Posted by Mahfuz-SS-EHL, 04-08-2013, 01:32 PM
They had assigned me on US10. I quickly migrated to another one and now on US03.
Posted by Dan_EZPZ, 04-08-2013, 04:06 PM
Shortly after the server came back up the kernel was upgraded and server rebooted to resolve the problem. Anyone affected by this can contact us for SLA credit.
Posted by ScottSwezey, 04-08-2013, 04:52 PM

Quote:

Originally Posted by theboylard

they have real issues with R1Soft, have done for years but they keep going back to them.
But then what are the alternatives?

R1Soft (now called Idera), has had a lot of issues over the last few years. Unfortunately, I'm not aware of much else that does what it does, and they have made some improvements and fixes to these ongoing problems.
Posted by David, 04-08-2013, 06:10 PM

Quote:

Originally Posted by ScottSwezey

R1Soft (now called Idera), has had a lot of issues over the last few years. Unfortunately, I'm not aware of much else that does what it does, and they have made some improvements and fixes to these ongoing problems.

Bacula It's not feature parity (nowhere near it) but it gets the job done sans issues.
Posted by theboylard, 04-08-2013, 07:27 PM
They tried Bacula last year but struggled to get it working properly.