Ecatel down?

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Posted by NickLim, 05-28-2013, 10:43 PM
I know a lot of you guys don't like this company.

Regardless, all servers seem down as well as their main website.

Even myserverpanel.net is down.

Anyone know the issue?
Posted by mrgeekchris, 05-28-2013, 10:50 PM
I got this in my email from them.

Quote:

Date: 28/05/2013 - 29/05/2013
Start time (CET): 21:45
End time(CET): 03:00
Network impact: Some interruptions (some short and some longer).

INFORMATION:

In our last maintenance we have not yet completely solved some (partial) network issues with our fiber equipment. Because of that we have to replace equipment again with a different configuration.

This maintenance will take some time and cause some downtime for dedicated and colocation customers.

Our apologies for this late notification but we had to schedule this maintnence at the earliest to keep our network stable.

If you have any customers running on your servers, please make them aware of this maintenence because there will be some downtime.

If you have any questions regarding this e-mail, please contact noc at ecatel.net or info at ecatel.net and we are happy to assist you.

Posted by NickLim, 05-28-2013, 10:57 PM

Quote:

Originally Posted by mrgeekchris

I got this in my email from them.

Alright man thanks for the response
Posted by net, 05-28-2013, 10:59 PM
Moved > Providers and Network Outages and Updates .
Posted by 6Layer, 05-28-2013, 11:23 PM

Quote:

Originally Posted by mrgeekchris

I got this in my email from them.

I take it there was no ETA on the completion of this maintenance included in the E-mail they sent you?
Posted by NickLim, 05-29-2013, 12:01 AM

Quote:

Originally Posted by 6Layer

I take it there was no ETA on the completion of this maintenance included in the E-mail they sent you?

Date: 28/05/2013 - 29/05/2013
Start time (CET): 21:45
End time(CET): 03:00
Posted by hyutars, 05-30-2013, 10:34 PM
After 2nd maintenance in 3 days, the network still have problems with outgoing traffic that make my website stop working, this is 8++ hours down time.

Submited tickets, marked at emergency and no response after 1 hour 30 minutes.

Huge imcome lost.

Bad provider but we do not have choices because it's the only one accept warez.

Quote:

Dear Customer,

Please see below reminder for today planned maintenance. this will be the last planned maintenance in a long-time. We very sorry for the short notice and really do everything we can to have it completed ASAP.

We would like to thank all customers for their patience and understanding.

---------------------------------

As a valued customer, Ecatel is committed to keeping you informed about any changes in network status.

Date: 30/05/2013 - 31/05/2013
Start time (CET): 21:30
End time(CET): 03:30
Network impact: Some interruptions

INFORMATION

Last performed maintenance (28-29-05) was not completed succesfully due to broken hardware. Because of that we had some delays and longer downtime during the network maintenace. Our well mean apologies for this.

Because last maintenance did not complete succesfully we are forced to perform one FINAL maintenance again on the network and complete our work. This maintenance will cause a interruption on your line again. We do not expect any problems this time!

After this planned work we do not expect any (un)planned work or issues for a long time.

Our apologies for this late notification but we had to schedule this maintnence at the earliest to keep our network stable

Posted by copxxx, 05-31-2013, 12:03 AM

Quote:

Originally Posted by hyutars

After 2nd maintenance in 3 days, the network still have problems with outgoing traffic that make my website stop working, this is 8++ hours down time.

Submited tickets, marked at emergency and no response after 1 hour 30 minutes.

Huge imcome lost.

Bad provider but we do not have choices because it's the only one accept warez.

Don't cry when you are running warez servers ... wait until your servers will be seized
Posted by NickLim, 05-31-2013, 12:16 AM
What is warez?

Also ecatel has pretty good uptime for me
Posted by Master Bo, 06-01-2013, 09:18 AM

Quote:

Originally Posted by NickLim

What is warez?

Also ecatel has pretty good uptime for me

"Warez" is explained good enough on Wikipedia.

An irony that a shadow business owner complains about losses.
Posted by NickLim, 06-01-2013, 05:59 PM

Quote:

Originally Posted by Master Bo

"Warez" is explained good enough on Wikipedia.

An irony that a shadow business owner complains about losses.

Haha, I am not a shadow business I sell Minecraft Servers and ecatel is good for Euro players IMO