Wholesale Internet Packet Loss

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Posted by mpkapadia, 06-25-2013, 05:52 AM
Anyone else experiencing packet loss on wholesale internet network.

One of our server which is there is losing 50% packets and so is their own site from where I see.
Posted by NetworkPanda, 06-25-2013, 06:15 AM
No problem here, checking from 3 different locations in USA and Germany gives 100% ping replies and no packet loss at all.

From USA:

Quote:

--- wholesaleinternet.net ping statistics ---
50 packets transmitted, 50 received, 0% packet loss, time 53682ms
rtt min/avg/max/mdev = 10.636/11.323/32.938/3.093 ms

From Germany:

Quote:

--- wholesaleinternet.net ping statistics ---
70 packets transmitted, 70 received, 0% packet loss, time 69861ms
rtt min/avg/max/mdev = 136.437/151.471/157.980/3.702 ms

So it could be a problem with your location or ISP only.
Posted by LankapartnerHost, 06-25-2013, 06:18 AM
In Which location you checked ?
Posted by HocusPocus, 06-25-2013, 07:51 AM
Had this earlier on, about 1 -2 hours ago. I was going to post about in on here, but it corrected itself not long after i noticed it, i'm pretty sure the same thing happened either yesterday or the day before during these times.

Next time it happens i will post traceroutes.
Posted by Prisma-Breck, 06-25-2013, 07:57 AM
I'm almost 100% sure what's happening is not Wholesale, but rather HE. We had similar issues at the same time. I've seen this problem going on for the past couple off weeks off and on. We have a separate line to HE in the same datacenter. Whenever we have connection issues, I try Wholesale and they're experiencing the same issues. I've asked HE about it and all they can tell me is that it's a DDoS attack in the area.
Posted by mpkapadia, 06-25-2013, 08:16 AM
Strangely it corrected few minutes after I posted.
I noticed it as well a client of mine . Same time I pinged my SL servers and they were connecting properly.
Posted by Prisma-Breck, 06-25-2013, 08:18 AM
It's likely only an issue with Hurricane Electric in Kansas City. Any other providers or areas would most likely not have the same issue.
Posted by reto, 06-25-2013, 09:40 AM
If you say it was just a temporary change then either the host "dealt" with it by nullrouting the client under attack or it was not DDoS at all but rather a peering issue with HE as Prisma-Breck sugested.
Posted by HocusPocus, 06-25-2013, 05:10 PM
So it happened again this evening (it actually occurs quite frequently but normally only lasts 10mins or so). When it happened last week it was the same mci*.he.net links which were the issue.
Code:
  1    <1 ms    <1 ms    <1 ms  router [192.168.1.254]
  2    10 ms    19 ms    10 ms  cpc3-lich11-2-0-gw.3-2.cable.virginmedia.com [86.20.212.1]
  3     8 ms    16 ms    11 ms  brhm-core-2b-ae3-2707.network.virginmedia.net [213.106.230.169]
  4    10 ms     7 ms    17 ms  brhm-bb-1b-ae8-0.network.virginmedia.net [62.253.174.77]
  5    12 ms    28 ms    11 ms  nrth-bb-1b-et-000-0.network.virginmedia.net [62.253.175.14]
  6    11 ms    10 ms    11 ms  tele-ic-4-ae0-0.network.virginmedia.net [62.253.174.18]
  7    24 ms    23 ms    25 ms  40gigabitethernet1-1.core1.lon1.he.net [195.66.224.21]
  8    92 ms    85 ms    87 ms  10gigabitethernet10-4.core1.nyc4.he.net [72.52.92.241]
  9   111 ms   103 ms   120 ms  100gigabitethernet7-2.core1.chi1.he.net [184.105.223.161]
 10   196 ms   196 ms     *     10gigabitethernet1-1.core1.mci1.he.net [72.52.92.2]
 11     *        *      177 ms  10gigabitethernet1-1.core1.mci2.he.net [184.105.213.2]
 12   191 ms   179 ms     *     wholesale-internet-inc.10gigabitethernet1-3.core1.mci2.he.net [216.66.78.90]
 13     *      172 ms   177 ms  69.30.209.138
 14     *        *        *     Request timed out.
Posted by Prisma-Breck, 06-25-2013, 05:12 PM
Yup, I can confirm our non-wholesale HE port did the same as well.
Posted by HocusPocus, 07-03-2013, 11:10 AM
Still has the same issue on and off. This time a trace route shows that 216.66.78.90->69.30.209.138 appears to be the issue
Code:
  7    20 ms    17 ms    24 ms  40gigabitethernet1-1.core1.lon1.he.net [195.66.224.21]
  8    89 ms    85 ms    88 ms  10gigabitethernet10-4.core1.nyc4.he.net [72.52.92.241]
  9   109 ms   111 ms   111 ms  100gigabitethernet7-2.core1.chi1.he.net [184.105.223.161]
 10   113 ms   112 ms   111 ms  10gigabitethernet1-1.core1.mci1.he.net [72.52.92.2]
 11   117 ms   124 ms   112 ms  10gigabitethernet1-1.core1.mci2.he.net [184.105.213.2]
 12   121 ms   121 ms   111 ms  wholesale-internet-inc.10gigabitethernet1-3.core1.mci2.he.net [216.66.78.90]
 13   111 ms   111 ms     *     69.30.209.138
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
Getting approx 50% packet loss on both servers
Code:
    Packets: Sent = 43, Received = 14, Lost = 29 (67% loss)
Approximate round trip times in milli-seconds:
    Minimum = 110ms, Maximum = 121ms, Average = 113ms