Versaweb down

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Posted by superpickle, 06-26-2013, 05:15 PM
Well I have been with Versaeeb for years and boy oh boy what a bumpy ride, right now the whole site is down, not just mine but versaweb itself! This happens so much anymore, does anyone have any advice for a great server that's dependable? I call every number they have but of course no humans only machines. And then it says sumbit a ticket but there whole site is down so you cant even get to versawe's site to submit a ticket UGH! I have lost so much money lately its getting depressing!This time my web designer took screen shots because they like to tell you they had no idea its been down, at least say oh yeah we have been down for 48 hours here's a partial refund or even a I'm sorry ya know? But like I told me web guy what does a screen shot matter, I just want a working site!
Posted by shnoc, 06-26-2013, 05:25 PM
An hour ago my server went offline for 10 minutes when he came back I found that had been rebooted, and now versaweb.com and fiberhub.com are still offline for me for more than one hour, at least my server is online.
Posted by Trevor_IBWSolutions, 06-26-2013, 05:38 PM
Hey,

I have 5 boxes and 3 boxes still seem to be down. I tried calling and submitting a ticket It's been nearly a hour now without a single update.
Posted by elrooted, 06-26-2013, 05:43 PM
Same issue as the BuyVM thread below this one.

Fiberhub had an electrical failure of some sort. Parts of the datacenter seem to be offline and others seem to be fine.
Posted by freshroot, 06-26-2013, 05:43 PM
I believe a few of the Las Vegas based hosts are having issues. Unable to reach some of them. Maybe it's an issue with the datacenter or provider?
Posted by JonL, 06-26-2013, 05:46 PM
My servers came back online after ~15 minutes. Zero uptime on the servers so there was an electrical issue. Unfortunately, I cannot establish any outbound connections from any of my servers.
Posted by AKatawazi, 06-26-2013, 05:49 PM
I am seeing an outage myself, called up and they said that they lost power at the datacenter, and the generator didn't auto startup so the batteries died before it could start up and the electrician is on the way. Fortunately I only have one client there right now but he is mad.
Posted by Steven, 06-26-2013, 05:51 PM
We still cannot access the fiberhub network from any of our vpns. Looks like anything heading to them over timewarner is dead.
Posted by Coolraul, 06-26-2013, 06:03 PM
Posts moved from other threads. Seems to be a Fiberhub DC issue.
Posted by AKatawazi, 06-26-2013, 07:22 PM
Back up and running on my end now. Looks like hard outage on my end too, I am thinking about sending over my own battery backup to cover my assets .
Posted by Rob T, 06-26-2013, 07:45 PM
Hello,

If any customers are still experiencing issues, please submit a support ticket. Our helpdesk system is online now.

Thanks.
Posted by d33pa, 06-27-2013, 12:17 AM
Hi Rob,

Is hostivia a part of versaweb still? I cant access any site, versaweb or hostivia; all my sites on thor have been down all day.

I am surprised there is no updates on any social media sites...
Posted by Dedispec, 06-27-2013, 12:37 AM
Versaweb is working just fine here.