Servint.net down?

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Posted by MrTeck, 08-01-2013, 06:37 AM
Is servint.net down for somebody?
I can access my websites slowly, but I can't access to servint.net or their forum.
Posted by Qloud, 08-01-2013, 06:47 AM
I can confirm the same! I cannot access to any of the sites, email or Servint Portal or site. Can someone confirm this as well?
Posted by dale, 08-01-2013, 06:50 AM
I can access all my sites just fine, but Pingdom is showing repeated downtime (4th within the past hour now).

Edit: OK, now ServInt forums is not accessible for me, too...
Posted by MrTeck, 08-01-2013, 07:08 AM
Now their website is back for me.
Posted by Qloud, 08-01-2013, 07:14 AM
I wasn't able to access my server neither Servint's for more than 40 minutes. Now everything seems ok.

But now that I see, there is nothing to inform of this kind of stuff from their part. Both Twitter and Facebook aren't updated, but there is several messages asking for answers without answer.
Posted by MrTeck, 08-01-2013, 07:23 AM
Websites ok, but mail service is unreachable.

True Oloud, they need something outside their netword for network status and issues. I think they had it some years ago.
Posted by MrTeck, 08-01-2013, 07:54 AM
Can someone check if can send mails from their server?
Posted by HostUS - Alexander, 08-01-2013, 08:03 AM

Quote:

Originally Posted by MrTeck

Can someone check if can send mails from their server?

Contact there support?

-Alexander
Posted by i2dotnet, 08-01-2013, 08:09 AM
i'm still able to send and receive from their server.
Posted by valley, 08-01-2013, 08:33 AM
It's functioning smooth enough.. Confirmed \m/
Posted by Qloud, 08-01-2013, 08:51 AM
Did Servint already update you on any information abou the issue?
Posted by MrTeck, 08-01-2013, 09:26 AM
Yup. Just told was a netword issue that looks resolved for some time, but now I can't access their portal again.

And still with smtp problems.
Posted by MrTeck, 08-01-2013, 09:40 AM
They are back again, and smtp now works.
Posted by Qloud, 08-01-2013, 09:42 AM
I wonder if this qualify for a discount on the payment fee :p
Posted by mrcjdawson, 08-01-2013, 09:58 AM
I have posted in ServInt's internal forums about this issue. We had been experiencing a hardware/software problem in a section of our Reston, VA network that was causing periodic network degradation in that location. Our engineers have repaired much of the problem already and are currently working to finish the fix. Happy to answer any other questions. Best place is probably here:

http://forums.servint.net/showthread.php?p=57302
Posted by MrTeck, 08-01-2013, 10:00 AM

Quote:

Originally Posted by Qloud

I wonder if this qualify for a discount on the payment fee :p

"As part of our 99.9% uptime guarantee customers receive a credit of 5% of their monthly bill for each 30 minutes of network downtime, up to a maximum 100% of their monthly bill."

Ug
Posted by dale, 08-01-2013, 10:02 AM
Good to see your update Christian.