Is datashack down ?

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Posted by abcomp01, 08-06-2013, 08:32 PM
Is datashack down ?

6 hours ago omg
Posted by techjr, 08-06-2013, 08:37 PM
Yes in the outage section. I believe construction outside their facility cut their redundant fiber. It can happen to most facilities unfortunately. All you can do for right now is wait.

It's just been announced it should be up shortly.
Posted by IgorSantos11, 08-06-2013, 09:54 PM

Quote:

Originally Posted by abcomp01

Is datashack down ?

6 hours ago omg

Please check:
webhostingtalk.com/showthread.php?p=8791186
Posted by Warlock77, 08-06-2013, 09:55 PM
yes, all we can do is wait
Posted by IgorSantos11, 08-06-2013, 09:57 PM

Quote:

Originally Posted by Warlock77

yes, all we can do is wait

Is there some sort of refund for that problem?
Posted by gotlivechat, 08-06-2013, 10:04 PM

Quote:

Originally Posted by IgorSantos11

Is there some sort of refund for that problem?

Depends on Service Level Agreement; what type of up-time are they guaranteeing, and what does the SLA say about what occurs when up-time not met?
Posted by Justin, 08-06-2013, 10:06 PM
Thread moved to the appropriate area for outage discussion. Carry on
Posted by osgregs, 08-06-2013, 10:11 PM
datashack has the best price, but do not give trust, migrating data.
Posted by abcomp01, 08-06-2013, 10:14 PM
same the price
Posted by osgregs, 08-06-2013, 10:17 PM
these companies do not have a solution for these emergency cases?
will we get 24 hours disconnected from the servers? we are in africa?
Posted by techjr, 08-07-2013, 01:36 AM

Quote:

Originally Posted by osgregs

these companies do not have a solution for these emergency cases?
will we get 24 hours disconnected from the servers? we are in africa?

Shortly after it happened they had a group working on it. Some things simply take time and it could happen to anyone regardless of server pricing and such.
Posted by osgregs, 08-07-2013, 08:24 AM

Quote:

Originally Posted by techjr

Shortly after it happened they had a group working on it. Some things simply take time and it could happen to anyone regardless of server pricing and such.

is true
Posted by FluidHosting Andrew, 08-07-2013, 08:31 AM

Quote:

Originally Posted by osgregs

datashack has the best price, but do not give trust, migrating data.

I understand that down time is an inconvenience to everyone, however you are moving to another provider rather then staying and waiting for an update or what they plan to do to rectify the problem so it doesn't happen again in the future? This can happen to any provider to be honest.