Clubivoire - We suspend all accounts - Knowledgebase

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Clubivoire - We suspend all accounts

Posted by clubivoire, 08-30-2013, 10:58 AM
Hello,

We are sorry for the suspended trouble, we currently have with our servers.

We wish to inform you that we will settle the problem in the coming days.

For over a week we have been the victim of attack hakers of many origin against all of our sites in wordpress including general site with email.

Please follow us here or on our facebook page for further details.

thank you
Posted by cenourinha, 08-30-2013, 11:39 AM
Displaying your income may not be a good thing: https://www.facebook.com/photo.php?f...4935706&type=1
Posted by Servode, 08-30-2013, 11:46 AM
Lol. srsly?
Posted by Servode, 08-30-2013, 11:47 AM
its no wonder why your getting hacked, you must not know anything about security especially posting a pic with your whmcs acp url

http://i.imgur.com/DqEZI34.png
Posted by WebHostDog, 08-30-2013, 11:55 AM
Yes changing the default admin folder for WHMCS and any other software allowing it is a must. The basics of security.
Posted by KMyers, 08-30-2013, 11:57 AM
Wait... didn't this happen exactly 2 months ago to you?

Let me guess... You are a reseller and your invoice is due on the 30th of each month? (I dont buy the "Hack" excuse as suspending all accounts cannot fix anything)
Posted by Servode, 08-30-2013, 11:58 AM
^^ lolll dang
Posted by Techno, 08-30-2013, 12:12 PM
http://clubivoire.com/ "This Account Has Been Suspended"
Posted by SPINIKR-RO, 08-30-2013, 04:30 PM
Sounds like a symlink issue if its not a reseller thing
Posted by Coolraul, 08-30-2013, 05:28 PM
Seems like prior to that they had a flood that took out their server beginning of June.
Posted by rits, 08-30-2013, 05:28 PM
Wait what? lol Why would you possibly suspend all users because you're being hacked?

June 30 (suspended also):

Quote:

Hello,

We are sorry for the suspended trouble, we currently have with our servers.

We wish to inform you that we will settle the problem in the coming days.

For over a week we have been the victim of attack hakers of Moroccan origin against all of our sites in wordpress including general site.

Please follow us here or on our facebook page for further details.

Thank you

And around that time also a flood.
Posted by clubivoire, 08-30-2013, 06:09 PM
Hello all guys, sorry for all

As you have seen, this is a rookie mistake, we suffered, the fact I'm just a junior in the field of web hosting, we design many website in wordpress

Now there was a mass spam email on several of our hosted sites and those of our clients, fortunately for us, we have a weekly backup manually adjust this problem and believe the greatest late Monday.

As you can see, I am looking for a vps with WHM / cpanel in emergency landing has this kind of problem.

i have a reseller plan and i think that my provider isn't good for security. I will like change asap please help me to get good vps full managed.

Thank
Posted by clubivoire, 08-30-2013, 06:25 PM
i have open a thread for vps that i need here
Posted by speedycrow chad, 08-30-2013, 06:43 PM

Quote:

Originally Posted by WebHostDog

Yes changing the default admin folder for WHMCS and any other software allowing it is a must. The basics of security.

Agreed. Change the url from admin to something else. And never show the url to your admin area.

That just makes it easier to get hacked.

Regards

Chad
Posted by NorthHosts, 08-31-2013, 02:48 AM
What London datacentre got flooded I wonder?
Posted by Gareth-HostRedDragon, 08-31-2013, 03:12 AM

Quote:

Originally Posted by NorthHosts

What London datacentre got flooded I wonder?

I would like to now that as well, not heard of any myself.

I hope the OP has contacted eleven2 regarding them not being good with security.
Posted by Nick H, 08-31-2013, 03:22 AM

Quote:

Originally Posted by Host Red Dragon

I hope the OP has contacted eleven2 regarding them not being good with security.

While I won't go into the specifics of why this particular customer's accounts are suspended, it is not due to any type of security/hacking/abuse issue. Nor has their been any flooding of any of our datacenters or servers.
Posted by Gareth-HostRedDragon, 08-31-2013, 03:40 AM

Quote:

Originally Posted by Nick H

While I won't go into the specifics of why this particular customer's accounts are suspended, it is not due to any type of security/hacking/abuse issue. Nor has their been any flooding of any of our datacenters or servers.

Yep didn't think for one minute that it was really an issue with you at all.

The OP really needs to except responsibility himself instead of trying to pass the blame to his provider.
Posted by CW Mike, 08-31-2013, 03:42 AM

Quote:

Originally Posted by Nick H

While I won't go into the specifics of why this particular customer's accounts are suspended, it is not due to any type of security/hacking/abuse issue. Nor has their been any flooding of any of our datacenters or servers.

Don't you just love liers, when customers make up excuses to not look bad. Haha. And op won't pay the price for managed services. Good luck to him.
Posted by NoHelpHost, 08-31-2013, 03:57 AM
Oh interesting I like to know more! So you suspend all account ? But your is suspend too :/ !?!?! Change billing admin folder name for security! And why showing your income on fb ?
Posted by NoHelpHost, 08-31-2013, 04:19 AM
I think is low on budget
Posted by PeanutHosting, 08-31-2013, 04:30 AM
nother day nother cowboy, shame you get hacked on the same date every month though i feel for you! (sarcasm)
Posted by WebHostFreak, 08-31-2013, 06:40 AM
This thread made my day
Posted by Gareth-HostRedDragon, 08-31-2013, 01:34 PM

Quote:

Originally Posted by WebHostFreak

This thread made my day

I'm sure it hasn't made the OPs clients day. Not really a laughing matter.
Posted by lazyt, 08-31-2013, 02:15 PM
It's sad how often this kind of stuff is seen here.
Posted by cpoalmighty, 08-31-2013, 04:30 PM

Quote:

Originally Posted by KMyers

Wait... didn't this happen exactly 2 months ago to you?

Let me guess... You are a reseller and your invoice is due on the 30th of each month? (I dont buy the "Hack" excuse as suspending all accounts cannot fix anything)

You and your photogenic memory again

But the OP has some serious explaining to do because you just passed the blame to your provider and they had to openly disrepute that claim. I am not a lawyer but I would call that slander / defamation which could get you into more trouble than you already are
Posted by DesignWorks, 09-01-2013, 04:56 AM
From what I can make of this, you took the money, didn't pay your provider and then slander them by blaming the issue on there security and lying about non existent floods?
Posted by Sparrow-Sean, 09-01-2013, 06:39 PM

Quote:

Originally Posted by DesignWorks

From what I can make of this, you took the money, didn't pay your provider and then slander them by blaming the issue on there security and lying about non existent floods?

Sounds something like that

Same day at the end of every month, thus hacker must have vengeance.
Posted by CW Mike, 09-02-2013, 03:50 AM

Quote:

Originally Posted by Sparrow-Sean

Sounds something like that

Same day at the end of every month, thus hacker must have vengeance.

That made me laugh haha.

I'd be worried if this hacker keeps doing it every month there has to be a crackable password somewhere or outdated software.
Posted by KMyers, 09-02-2013, 04:21 AM

Quote:

Originally Posted by CW Mike

That made me laugh haha.

I'd be worried if this hacker keeps doing it every month there has to be a crackable password somewhere or outdated software.

I bet the notorious hacker group known as the "Eleven2 Billing Department" was behind the attack. They likely used a little known exploit in WHM/cPanel called "Suspend a reseller account". They likely used some sort of a POST command to insert a cryptic message about non-payment into WHM to trigger the exploit.

Damn the Eleven2 Billing Department... They must be stopped before this happens in another month.
Posted by CW Mike, 09-02-2013, 04:39 AM

Quote:

Originally Posted by KMyers

I bet the notorious hacker group known as the "Eleven2 Billing Department" was behind the attack. They likely used a little known exploit in WHM/cPanel called "Suspend a reseller account". They likely used some sort of a POST command to insert a cryptic message about non-payment into WHM to trigger the exploit.

Damn the Eleven2 Billing Department... They must be stopped before this happens in another month.

Haha mate that's classic. Shame we know it's false as we don't know if the op has been to other providers beforehand. Erm maybe they share the ways to exploit cPanel.
Posted by webalternative, 09-02-2013, 06:35 AM

Quote:

Originally Posted by KMyers

I bet the notorious hacker group known as the "Eleven2 Billing Department" was behind the attack. They likely used a little known exploit in WHM/cPanel called "Suspend a reseller account". They likely used some sort of a POST command to insert a cryptic message about non-payment into WHM to trigger the exploit.

Damn the Eleven2 Billing Department... They must be stopped before this happens in another month.

Hahahahaha This post made my day!
Posted by M Bacon, 09-02-2013, 07:38 AM
I bet that you were flooded with cash. Lol.
Posted by CW Mike, 09-02-2013, 07:45 AM

Quote:

Originally Posted by M Bacon

I bet that you were flooded with cash. Lol.

Dam can't we have the like button in here, a few posts I'd thumbs up like this one too much bacon on the server and it blew up.
Posted by rveram, 09-02-2013, 11:33 AM

Quote:

Originally Posted by KMyers

I bet the notorious hacker group known as the "Eleven2 Billing Department" was behind the attack. They likely used a little known exploit in WHM/cPanel called "Suspend a reseller account". They likely used some sort of a POST command to insert a cryptic message about non-payment into WHM to trigger the exploit.

Damn the Eleven2 Billing Department... They must be stopped before this happens in another month.

LOL!
Posted by NoHelpHost, 09-02-2013, 11:46 AM
Still no response from clubivoire feeling ashame I guest XD
Posted by critihost, 09-03-2013, 01:25 AM

Quote:

Originally Posted by KMyers

I bet the notorious hacker group known as the "Eleven2 Billing Department" was behind the attack. They likely used a little known exploit in WHM/cPanel called "Suspend a reseller account". They likely used some sort of a POST command to insert a cryptic message about non-payment into WHM to trigger the exploit.

Damn the Eleven2 Billing Department... They must be stopped before this happens in another month.

In stitches right now. I remember why I love reading these forums.

That being said I don't get how you can bring in 650 a month and not be able to pay for a reseller acount.
Posted by AG-Arco, 09-03-2013, 01:39 AM
Holiday hosts are starting to die out and it's only September 2nd. :/
Posted by wswd, 09-03-2013, 01:48 AM

Quote:

Originally Posted by KMyers

I bet the notorious hacker group known as the "Eleven2 Billing Department" was behind the attack. They likely used a little known exploit in WHM/cPanel called "Suspend a reseller account". They likely used some sort of a POST command to insert a cryptic message about non-payment into WHM to trigger the exploit.

Damn the Eleven2 Billing Department... They must be stopped before this happens in another month.

That's probably the funniest thing I've read here, ever...
Posted by aerical, 09-03-2013, 09:09 AM

Quote:

Originally Posted by cenourinha

Displaying your income may not be a good thing: https://www.facebook.com/photo.php?f...4935706&type=1

Quote:

Originally Posted by Servode

Lol. srsly?

Quote:

Originally Posted by Servode

its no wonder why your getting hacked, you must not know anything about security especially posting a pic with your whmcs acp url

http://i.imgur.com/DqEZI34.png

Well their logo does say "Join us and get visibility."
Posted by Surge Network, 09-23-2013, 06:50 AM

Quote:

Originally Posted by aerical

Well their logo does say "Join us and get visibility."

Lol, good one. Its a shame people went to their host to be honest, I wonder if anyone opened a dispute with them yet, I know I would.
Posted by rits, 10-17-2013, 04:14 PM
and they're back....again
Posted by NorthHosts, 10-17-2013, 04:15 PM
I noticed that, I wonder who the lucky reseller is. Hopefully floods will be minimal
Posted by WebHostFreak, 10-17-2013, 04:19 PM
Looks like he is hosting with Hudson Valley Host now.
Posted by httpEasy, 10-17-2013, 04:38 PM
Despite all the hilarity I give them a hats off that they are still around :-) They started out in rough weather quite some time ago and in the meantime probably managed to survive more storms than others experience in a lifetime.
Posted by NorthHosts, 10-17-2013, 04:46 PM
Hats off to them for not paying their bills twice stranding customers and doing it again? Are you for real?
Posted by httpEasy, 10-17-2013, 05:09 PM
I haven't seen a single customer complain in this thread, otherwise I suggest you ask them your question and what they exactly expect for $6/yr.
Posted by Sparrow-Sean, 10-17-2013, 05:16 PM

Quote:

Originally Posted by httpEasy

I haven't seen a single customer complain in this thread, otherwise I suggest you ask them your question and what they exactly expect for $6/yr.

So what you are saying is that because no one has complained, it makes it all OK
Posted by NorthHosts, 10-17-2013, 05:30 PM

Quote:

Originally Posted by httpEasy

I haven't seen a single customer complain in this thread, otherwise I suggest you ask them your question and what they exactly expect for $6/yr.

Id expect an attitude better than yours for starters.
Posted by iexo, 10-17-2013, 05:38 PM

Quote:

Originally Posted by httpEasy

Despite all the hilarity I give them a hats off that they are still around :-) They started out in rough weather quite some time ago and in the meantime probably managed to survive more storms than others experience in a lifetime.

Fighters I give them that!

Quote:

Originally Posted by httpEasy

I haven't seen a single customer complain in this thread, otherwise I suggest you ask them your question and what they exactly expect for $6/yr.

Even for $6/yr I'd expect better than suspension!
Posted by greatseeder, 10-17-2013, 07:34 PM

Quote:

Originally Posted by httpEasy

I haven't seen a single customer complain in this thread, otherwise I suggest you ask them your question and what they exactly expect for $6/yr.

It's $12/yr, that does make a difference. For a simple website 1$/month is perfectly possible.
Posted by Dave Zan, 10-17-2013, 08:01 PM

Quote:

Originally Posted by Sparrow-Sean

So what you are saying is that because no one has complained, it makes it all OK

Depends what some people expect.

The ones who really matter are the host/OP's customers. Time will tell if any of them will complain here or elsewhere.
Posted by httpEasy, 10-18-2013, 12:27 AM

Quote:

Originally Posted by Sparrow-Sean

So what you are saying is that because no one has complained, it makes it all OK

I can't prevent you from seeing it this way. All I can see here is some fellow hosts bashing a reseller who is struggling with a questionable business model and there is no reliable assessment of the damage done, except that some of the eager bashers can't put up with sarcasm.

Quote:

Originally Posted by NorthHosts

Id expect an attitude better than yours for starters.

Sorry not to match your standards of hypocrisy.

Quote:

Originally Posted by iexo

Even for $6/yr I'd expect better than suspension!

Welcome to the real world of hosting!

Quote:

Originally Posted by greatseeder

It's $12/yr, that does make a difference. For a simple website 1$/month is perfectly possible.

As the saying goes, take a look at the offers section
Posted by NorthHosts, 10-18-2013, 04:13 AM
If you read the other threads you would understand the sarcasm, telling customers a datacentre got flooded when infact it was lack of bill payment is wrong whether his customers pay $6 or $60 . And then getting hacked by Morrocans which also deemed to be false.
Posted by toshostlab, 10-18-2013, 06:34 AM
so funny comment all

By the way if you face mass worpdpress defacing problem then i tell you that our server not secured it's a symlink issue. secure your site and tell your upstream provider to secure his server then you will ok and safe and also secure your WHMCS as it's have lot of bug
Posted by DiscHosting, 10-18-2013, 08:30 AM

Quote:

Originally Posted by toshostlab

so funny comment all

By the way if you face mass worpdpress defacing problem then i tell you that our server not secured it's a symlink issue. secure your site and tell your upstream provider to secure his server then you will ok and safe and also secure your WHMCS as it's have lot of bug

G8t comment