vps server with serverhub offline

Portal Home > Knowledgebase > Industry Announcements > Web Hosting Main Forums > Providers and Network Outages and Updates > vps server with serverhub offline

Posted by mhusain, 09-28-2013, 08:37 AM
I have 2 vps server with serverhub. i take these from offer in this web site " WHT Promo - Xpression R7 - w/cpanel and softaculous". their support workable though not excellent. But one of my server goes offline today for last 24 hours. I open a ticket about this but no response yet. Even no acknowledgement. I just set a new auction web site here. It is very discouraging. I need the database before i start with other server. Can any one suggest me to solve this problem or any body from this company can help me by quick start of my server?
Posted by gPowerHost, 09-28-2013, 09:54 AM
They are a pretty big company. Don't you have telephone support? Or have you tried flagging them down on chat and asking them to escalate your ticket?
Posted by mhusain, 09-28-2013, 09:31 PM
I live in another time zone about 10 hours difference. I opened a ticket but did not get response. However it is love again after 16 hours downtime! It is a big company no doubt. But can not say support is excellent. Any way, thanks all. It is possible to have server at US$30 maximum with following spec

2 core CPU
with Memory 2 GB minimum
Space 60 GB to 100 GB
Bandwidth 4 TB to 6 TB
Type Fully managed
IP 3
Whm/Cpanel yes
Reverse DNS