webtropia is down ?

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Posted by littlenewbie, 10-19-2013, 10:42 AM
Hi
My dedicated box from webtropia.de is down and also the official website http://www.webtropia.de is down for me too. Anybody else have their box dead ?
Posted by NEQ3 - Sam, 10-19-2013, 10:45 AM
Have you tried phoning them?
Posted by EvolutionCrazy, 10-19-2013, 10:54 AM
yes, 3 machines down here too...

nothing listed here:

http://www.myloc-status.de/en/

...

ticketing system is up: https://zkm.fastit.net/index.php

but they have not yet replied to my tickets for any of the 3 professional servers i've

http://gamed.de/ gameservers completely offline too
Posted by net, 10-19-2013, 10:58 AM
Moved > Providers and Network Outages and Updates .
Posted by EvolutionCrazy, 10-19-2013, 11:02 AM
http://www.webtropia-status.de/en/
Posted by littlenewbie, 10-19-2013, 11:03 AM
Thanks for links and info EvolutionCrazy!
quoted: Unfortunately the present time there is a fault in the area of our dedicated server. Our technicians are already working on debugging.
Posted by EvolutionCrazy, 10-19-2013, 11:19 AM
<<The problem will be solved in a few minutes.>>
Posted by littlenewbie, 10-19-2013, 11:24 AM

Quote:

Originally Posted by EvolutionCrazy

<<The problem will be solved in a few minutes.>>

solved now. Viva webtropia.
All my sites running well!
Posted by EvolutionCrazy, 10-19-2013, 11:27 AM
yes, servers back online... but no explanation / post mortem ... nor details on how they will change things so situations like this will not happena again...