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Hostgator is down completely!




Posted by aeserver, 11-20-2013, 01:18 PM
Looks like hostgator is under fire again.

We have 3 dedicated servers with them and all are DOWN.

They say they have an outage at the provo DC:

http://forums.hostgator.com/network-...579#post500579

We have been using them since 2007 and its the first time we face such a massive outage with all servers.

Very sad, but hostgator fell to the bottom after they were acquired by EIG.

Posted by LoveWarrior, 11-20-2013, 01:50 PM
Our servers are down as well. I just hung up with customer service. After she told me that my servers were down and they were working in it, blah, blah, blah, the conversation went like this:

ME: So I hear that you guys have been sold.

HG: Yes, a while back.

ME: And you're moving servers from Dallas to Utah?

HG: Yes.

ME: From the blogs online, it does not seem that has been going too well, has it?

HG: No. Not at all. But we're working on it.

ME: Well, considering you had a huge outage in August as well, it doesn't seem like things are getting better, does it?

HG: No. It's bad. But were working on it.

I was stunned that she was so open about agreeing with me about the issues. She sounded exasperated. Poor thing.

Posted by LoveWarrior, 11-20-2013, 01:58 PM
I wouldn't say that Hostgator was expensive. I've got sites at Rackspace as well. Talk about expensive ... go to Rackspace! I was considering moving the sites at Rackspace to Hostgator. Now, not so much. It appears that I need to start looking for another web host again. Joy.

Posted by angerb, 11-20-2013, 02:17 PM
Quote:
Originally Posted by LoveWarrior
It appears that I need to start looking for another web host again. Joy.
You and me both. Not looking forward to the move, but I suppose it's inevitable. Good things get mucked up. Funny thing is when i left my old host for hostgator, the old host was in denial their service was crud.

Posted by owengreaves, 11-20-2013, 05:38 PM
As much as it pains me, I'm not convinced there is a host that doesn't have these kinds of problems. If we had our own infrastructure, servers, power generators and so on....we to would have the same problem. It's complicated by the fact they are moving servers to Provo, Utah....you just know something is gonna go down : (

Posted by FrancesK, 11-20-2013, 05:51 PM
TheWHIR is reporting that HostGator says they are back up.

Here's an article with the details http://www.thewhir.com/web-hosting-n...-center-outage

Anyone still having problems?

Posted by NetDepot - Terrence, 11-20-2013, 06:01 PM
How long has the servers been down? first outage in 6 years? that's not bad at all.

Posted by owengreaves, 11-20-2013, 06:02 PM
Roughly 3 hours long : (

Posted by Violent Injection, 11-20-2013, 06:04 PM
Quote:
Originally Posted by NetDepot - Terrence
How long has the servers been down? first outage in 6 years? that's not bad at all.
Ummm what. Try again August was the last outage.

Posted by angerb, 11-20-2013, 06:07 PM
Quote:
Originally Posted by FrancesK

Anyone still having problems?
my front end php store front isn't talking to the mysql database. I Can login to the admin portion of the php, and can accesss cpanel but my storefront is still down.

Posted by angerb, 11-20-2013, 06:12 PM
Quote:
Originally Posted by Violent Injection
Ummm what. Try again August was the last outage.
yes, and several (half dozen) short-intermittent since then, few min at a time.

Time to submit a help ticket as I have a feeling something was corrupted.

Posted by NetDepot - Terrence, 11-20-2013, 06:13 PM
Quote:
Originally Posted by Violent Injection
Ummm what. Try again August was the last outage.
I was referring to the OP's post, first outage since 2007.

Posted by angerb, 11-20-2013, 06:15 PM
Quote:
Originally Posted by NetDepot - Terrence
I was referring to the OP's post, first outage since 2007.
up till this year it's been darn good. However, good things change.

Posted by angerb, 11-20-2013, 07:08 PM
now i'm up and running after an hour long chat session.

Posted by kpmedia, 11-20-2013, 07:51 PM
According to reports on another forum I use, it's still down, and it's been almost 7 hours.
When will people learn that "Hostgator" is gone, and its just EIG now?

.
.

Posted by angerb, 11-20-2013, 07:52 PM
Quote:
Originally Posted by kpmedia
According to reports on another forum I use, it's still down, and it's been almost 7 hours.
When will people learn that "Hostgator" is gone, and its just EIG now?

.
.
exactly. i'm purchasing a monthly plan to install a "test" website then I will migrate there.

Posted by Violent Injection, 11-22-2013, 01:34 PM
I moved my domain & email hosting from them. It was the only thing I had left with them. Moved to namecheap.

Posted by harrison914, 11-22-2013, 03:28 PM
I am not surprised... EIG always messes up migrations when they get new companies.

Posted by gingir, 11-22-2013, 05:23 PM
Quote:
Originally Posted by angerb
exactly. i'm purchasing a monthly plan to install a "test" website then I will migrate there.

Did you read his post? He was saying not to.

Posted by tuwarak, 11-22-2013, 05:24 PM
How can u have a dedicated server at hostgator. u're at a bad sport

try softlayer.com



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