Servint VPS down for almost 2 days

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Posted by SteveD718, 11-21-2013, 10:59 AM
Hey guys,

I've been a customer of servint for over 10 years. Everytime I've had an issue or needed something done, it was always done within minutes.

2 days ago, on Tuesday, my server went down at about 6pm. I didn't get around to checking into it until mid day Weds, at which point it took 9 hours to receive a reply from MST or NOC @ which told me "a power issue" and it "required restoring from a backup" which by the way, is still not done. I hope that **** didn't explode or something. I forgot how much I am crippled without email.

Weird, servint, weird.
Posted by ServintFritz, 11-21-2013, 11:17 AM
SteveD718: you're right, that does sound weird. We're looking into this right now, and we'll stay in touch via the ticketing system.
Posted by SteveD718, 11-21-2013, 11:29 AM
I couldn't get into the portal because I couldn't reset my password because my email is on the servint server, but Ryan @ chat was nice enough to change my email so I could login and look at the updates (which are plentiful) regarding the server. Still down for me though!